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in Portland, OR

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Verified Pay $19.00 to $23.00 per hour
Hours Full-time, Part-time
Location Portland, Oregon

About this job

Job Description

Job Description

Escalations Team - Patient Intake

LHH Recruitment Solutions is seeking a dynamic Patient Intake Specialist on the Escalations team for our esteemed client in Portland, OR. This isn't just a job; it's an opportunity to make a lasting impact on the healthcare experience.
Your mission? To deliver top-notch customer service to patients, providers, and beyond, setting the stage for seamless care journeys.

Your Responsibilities:

  • Dive into the details: Gather and verify crucial patient information, from insurance details to demographics.

  • Be the guide: Assist patients with orders and provide clear, concise information about procedures and treatments.

  • Navigate the complexities: Work hand-in-hand with insurance providers to secure coverage and pre-authorizations for essential treatments.

  • Bridge the gap: Communicate effectively with healthcare providers to ensure the smooth flow of medical records and reports.

  • Be the voice of clarity: Address patient inquiries with warmth and expertise, offering insights into healthcare services.

  • Keep things on track: Maintain meticulous patient records in electronic systems, ensuring accuracy and accessibility.

  • Strive for excellence: Play an active role in continuous improvement initiatives, enhancing the patient experience at every turn.

Your Experience:

  • A high school diploma or equivalent

  • You bring at least 2 years of experience in patient intake or customer service, ideally within the healthcare realm.

  • Experience with de-escalating calls or situations.

  • Familiarity with medical insurance and billing procedures is a plus.

  • Experience with Microsoft Office and EMR Software is strongly desired.

Ready to embark on an exciting adventure where every interaction counts? Apply now and become our next Patient Intake Specialist extraordinaire!

Pay Details: $19.00 to $23.00 per hour

Search managed by: Samantha Howard

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.