Urgently hiring Use left and right arrow keys to navigate
Estimated Pay $38 per hour
Hours Full-time, Part-time
Location Saint Cloud, Minnesota

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Estimated Pay
We estimate that this job pays $37.85 per hour based on our data.

$19.03

$37.85

$79.83


About this job

Job Description

Job Description

Parts Operations Manager / Full-Time
WI, MN, ND


JOB DESCRIPTION

North Central Utility is looking for a self-motivated, highly organized individual to lead our parts operations team throughout 10 dealership locations in WI, MN & ND.

Responsibilities will include but not be limited to the following:

  • P&L accountability for entire parts department
  • Lead team of 10 parts managers
  • Monthly review of financials with parts management team including sales, expenses, profits and market conditions to address concerns and identify areas for improvement
  • Review core metrics including inventory turns, revenue, margins, obsolete inventory, lost sales and price exceptions by store, customer and employee to identify opportunities
  • Work with parts management team to establish sales goals and hold team accountable
  • Direct parts purchasing efforts to balance needs of the company, customer and vendors
  • Work collaboratively with service management team to identify stocked inventory needs to support shop repairs
  • Work closely with parts vendors to negotiate preferred pricing and programs to maximize profitability and customer satisfaction, select quality products and suppliers, and ensure vendors provide adequate training opportunities
  • Work with managers, HR and owners to identify and maintain appropriate staffing levels
  • Ensure clean & safe working environment at all shop locations
  • Collaborate with marketing manager and vendors to create to customer facing materials that promote NCU value proposition and current NCU/Vendor promotional offers
  • Guide parts management team to ensure compliance with company policies for recruitment, hiring, training and disciplinary actions
  • Implement safety program to meet OSHA regulations and NCU safety policies to maintain a safe work environment for all parts team members
  • Coordinate annual performance reviews for all parts team members and work with managers to create employee development plans as needed
  • Work collaboratively with service operations team to achieve company goals
  • Ensure compliance with state and federal requirements for work procedures, training & certifications, record keeping on hazardous materials and safety programs
  • Participate in vendor and company sponsored management meetings
  • Provide training and coaching for parts team members
  • Oversee fleet of parts vehicles to ensure proper maintenance and that vehicles are in safe working condition
  • Develop annual capital expense budget and present to owners
  • Coordinate vendor trainings for parts team
  • Work closely with factory and supplier field service & warranty teams
  • Conduct regular online meetings to share info between locations
  • Keep abreast of market conditions and NCU competitiveness in markets served
  • Develop annual plan to outline current and future needs, problems and opportunities
  • Help identify and create improved organizational and department level processes
  • Guide parts team in building strong customer relationships by providing superior customer service and a positive, problem solving approach to every interaction


Qualifications:

  • Positive attitude, strong work ethic, competitive spirit and passion to provide solutions
  • 10 years heavy-duty parts experience
  • 5 years heavy-duty parts management experience (or equivalent)
  • Multi-store management experience preferred
  • Excellent verbal and written communication skills
  • Proficient with Excel, Word, Powerpoint & Microsoft Teams
  • Exceptional heavy-duty parts product knowledge
  • Able to learn and master dealer operating software (DSI-Blaze)
  • Working knowledge of accounting including accounts payables, receivables & financials
  • Proven leadership skills
  • Strong mechanical aptitude
  • Clean driving record
  • Willing to travel – up to 60% travel to branch locations

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Posting ID: 907484169 Posted: 2024-04-21 Job Title: Operations Manager