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in Laguna Woods, CA

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Verified Pay $20 per hour
Hours Full-time, Part-time
Location Laguna Woods, California

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About this job

A property management organization in Laguna Woods is searching for a Customer Service Rep. The ideal candidate will be a motivated, multi-tasker who can hit the ground running in their Resident Services Division.The Resident Services Division is the organization's central customer service hub for all resident inquiries. Representatives handle a large volume of resident phone calls and service requests with the highest level of patience and professionalism.This is a temp-to-hire opportunity. The hours are Monday to Friday, 8AM to 5PM. The pay is $20/hour.

Candidates who are adaptable, engaging and have a great attitude will excel in this role!

Customer Service Rep Responsibilities:
  • Answers a large volume of telephone calls and personal resident requests for service.
  • Solicits and enters pertinent data into computer system.
  • Schedules work to the satisfaction of the resident.
  • Prepares appliance replacement cost estimates and contracts.
  • Provides status updates of service requests to residents as requested.
  • Participates in a wide-range of customer service activities.

Customer Service Rep Qualifications:
  • Must communicate pleasantly and effectively with the residents of who represent many different locales and/or foreign countries.
  • Able to type fast and accurately.
  • Able to prioritize and make decisions quickly.
  • Background in troubleshooting or IT a plus!

Benefits (once hired by the company):
  • Medical, dental
  • FSA
  • 401(k) matching
  • Sick time
  • Paid holidays
  • Vacation time

Compensation / Pay Rate (Up to): $19.00 - $20.00 Per Hour