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in South Charleston, WV

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Estimated Pay $17 per hour
Hours Full-time, Part-time
Location South Charleston, West Virginia, United States
South Charleston, West Virginia

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Estimated Pay
We estimate that this job pays $17.15 per hour based on our data.

$10.89

$17.15

$35.98


About this job

Company Description

The Employee Benefit Service Center is located in South Charleston, WV and offers a range of benefit administration services, including medical stop loss, prescription drug plans, ancillary benefit administration, and COBRA administration. The company also offers wellness programs and comprehensive benefit statements.

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will provide customer support and maintain customer satisfaction by serving as a primary point of contact for customers. The Customer Service Representative will handle inquiries and resolve customer issues through efficient and professional communications.

Qualifications

  • Strong customer service skills, including customer service representatives, customer support, customer satisfaction, customer service, and customer experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and handle a high volume of customer inquiries
  • Experience with benefit administration or healthcare industry is a plus