Certified Medical Assistant

We are a Main Line concierge primary care office, seeking an experienced full-time Certified Medical Assistant to join our growing practice. The successful candidate will share cross-functional responsibilities with the other Medical Assistants of the practice, performing both clinical and front-office support.

Together, the Medical Assistant team have primary responsibility for performing in-office testing, and pre-exam preparation. In addition to these clinical responsibilities, the successful candidate will also be cross-trained to support non-clinical patient management functions of the Practice.

Key clinical aspects of the job include the following:

• Assists in examination and treatment of patients under the direction of a physician.
• Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records or inputs information to patients' medical record software (EHR).
• Prepares treatment rooms for examination of patients. Will be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Labels, records, and stores blood containers for subsequent processing, consistently with the practice’s procedures.
• Maintains the treatment area in accordance with OSHA guidelines. Maintains inventories and reorders lab supplies. Reports to the practice’s physician.

Key front-office patient management functions of the job include:

• Helps manage the scheduling of patient visits.
• Helps manage patient visits prior, during, and after each encounter to ensure patient satisfaction and process fulfillment. Documents all follow-up actions.
• Uses the Practice’s patient communication software to ensure timely responses to patients.
• Receives incoming telephone calls and messages from patients.
• Supports encounter claim generation and billing in conjunction with the physicians and the outside billing specialists.

Skills and Experience:

• Requires PA Health Care Assistant certificate.
• Min 5 years Medical Assistant experience in a clinical care setting is required.
• Trained and licensed in PA in phlebotomy and in-house laboratory testing.
• Is prompt and able to perform the required duties of the position on a regular, predictable basis.
• Extensive experience utilizing EHR software (ideally Athena Health, eClinicalWorks, or similar primary care focused tool). Prior experience with Epic is also highly desirable.
• Competent in Microsoft Office and other office productivity applications; generally computer competent.
• Knowledge of third-party billing, coding, and reimbursement procedures and familiarity with CPT codes and ICD-10 classifications (non-clinically).