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Verified Pay $97100 - $161800 per year
Hours Full-time
Location Glenwillow, Ohio

About this job

Manager Pricing Operations Cox Business

Cox Communications, Inc. is seeking a Manager of Pricing Operations to drive the strategic vision for offer development, implementation, and future capability enhancements in Salesforce and other sales and billing systems. The candidate will guide future sales and billing system enhancements, including the deployment of targeted offers, offer recommendation, bundle presentation and enhanced digital offer capabilities. This critical role requires close collaboration with the Salesforce, Digital, Marketing, and other boundary partner teams to ensure the timely, efficient, and accurate implementation of pricing and offer strategy changes in advertising, sales, and billing systems. This role supports the Cox Business Pricing & Offer Strategy team.

What You'll Do

  • Create and submit sales and billing system requirements (e.g., Salesforce, etc.) for pricing and promotional offer changes approved by the Cox Business Pricing & Offer Strategy team.
  • Collaborate closely with Salesforce, Digital, Marketing, Billing, and other boundary partner teams to ensure the timely and efficient implementation of pricing projects.
  • Maintain organized tracking of ongoing offer, pricing, and product change requests and communicate timeline of upcoming changes effectively to the Cox Business Pricing Team and other key stakeholders.
  • Consult with Salesforce team on enhancement requests submitted by Cox Business Pricing and other teams. Help drive prioritization of requests and ensure solutions are scalable and meet overall business requirements.
  • Validate pricing, promotional offers and offer functionality in Salesforce as changes and enhancements are implemented.
  • Partner with Salesforce team to investigate potential pricing defects identified by Sales and Field Marketing teams, following any support tickets thru to resolution.
  • Maintain catalog of current and historical prices and promotional offers and update catalog as pricing and offer changes occur.
  • Provide thought leadership in the development and implementation of future Salesforce and billing system capabilities, including targeted offers, offer recommendation, bundle presentation, digital capabilities etc.
  • Maintain catalog of current and historical prices and promotional offers and update catalog as pricing and offer changes occur.
  • Update, enhance and distribute promo job aids as new promotions, promotion changes or other pricing enhancements are implemented in Salesforce.
  • Develop and/or derive key insights from reporting about offer usage, pricing approval processes, offer recommendation, and other areas of focus for the Cox Business Pricing & Offer Strategy team.
  • Provide project management and analytical support to the offer recommendation and next best action projects.
  • Execute the weekly process of assigning targeted eligibility offers to the appropriate cohort of eligible customers.


What's In It For You

At Cox, we reward your hard work with meaningful benefits.

First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!

We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

Who You Are

Minimum

  • Bachelor's degree in a related discipline and 6 years' experience in a related field (Pricing, Operations, Marketing, Sales or Product Management). The right candidate could also have a different combination, such as a master's degree and up to 4 years' experience, a PhD. and 1 year of experience or 10 years of experience in a related field with no degree
  • Demonstrated ability to effectively lead and partner with cross-functional teams to successfully execute large-scale projects
  • Strong ability to create, organize, analyze, and interpret complex data sets, draw conclusions, and communicate findings and recommendations to others
  • Ability to prioritize and manage multiple complex projects simultaneously
  • Proficiency with Excel
  • Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout the organization
  • Excellent business acumen with strong story-telling skills to communicate effectively and drive action
  • Must possess an internal client service orientation and work effectively in a matrix management environment
  • Ability to grasp and explain complicated subject matter to others across the organization that are less connected to the situation and/or are less technically oriented
  • Demonstrated ability to multi-task, work under pressure and think analytically
  • Outstanding attention to detail


Preferred

  • Master's degree in a related field
  • Experience in telecommunications or other subscription-based business
  • Proficiency with analytical tools including SQL and Tableau
  • Pricing and Operations experience
  • Skillsets to include Salesforce, Python, QuickBase, and Informatica


USD 97,100.00 - 161,800.00 per year

Compensation:

Compensation includes a base salary of $97,100.00 - $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.