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Estimated Pay $20 per hour
Hours Full-time, Part-time
Location Dunkirk, New York

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Estimated Pay
We estimate that this job pays $20.41 per hour based on our data.




About this job

Job Description

Job Description

Universal Stainless Dunkirk Specialty Steel, LLC, produces semi-finished and finished specialty steel long products and plate including nickel alloy, stainless steel, tool steel, and aircraft quality low alloy steels. Our products, which are sold to service centers, forgers, re-rollers, and original equipment manufacturers, are further processed by our customers for use in a variety of industries. Established in 1994, our experience, technical expertise, and dedicated workforce stand committed to providing the best quality, delivery, and service possible.


Health and Dental Insurance First Day of Employment

401k Company Match

Paid Holidays

Company-paid Life Insurance

Check out the beautiful and vibrant Chautauqua area just 20 minutes from Dunkirk - Click on the tour link

Position Overview

Provide Customer technical service and process and product metallurgy support for the Dunkirk operations and products. Provide technical support for the sales and operations departments. Process and product quality improvement.

Shift: Monday – Friday 8:00 AM – 5:00 PM, Nights & Weekends as Needed

Essential Job Functions

  • Sales Support
    1. Review inquiries and incoming orders
    2. Provide technical support for customers
    3. Review claims and material specifications
    4. Develop new product lines
    5. Review and investigate claims, write claims resolution reports
  • Operations Support
  1. Develop manufacturing plans and procedures
  2. Optimize production processes; issue process change requests
  3. Analyze rejects and non-conformities
  • QA/QC functions
  1. Develop QC test plans for orders
  2. Review test results for acceptability
  3. Release orders for shipment
  4. Maintain written procedures
  5. Oversee materials testing functions – Chemical, mechanical, NTD
  6. Assist QA Manager with internal audits
  • Record/Review Release Orders
  • Process consistency improvement
  • Product quality improvement
  • Direct efforts of Lab Technicians on specific matters.

Essential Non-Job Functions

  • Interpersonal effectiveness
  • Team and project leadership
  • Customer technical service and support
  • Ability to communicate well with both technical and non-technical personnel.


  • Experience with stainless and high-temperature materials.
  • Process Metallurgical experience in a steel mill environment (hot working experience preferred)
  • BS Material Science and Engineering or Metallurgy or related field.

Other Skills/Abilities

  • Strong computer & data analysis skills
  • Strong analytical, statistical, and communication skills
  • Problem-solving and continuous improvement skills (design of experiments, Lean, Six Sigma, 8D, etc.)
  • Statistical process control and statistical analysis

Universal Stainless is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.