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Hours Full-time
Location Phoenix, Arizona

About this job

POSITION DESCRIPTION

POSITION TITLE:      Child Care Team Lead (CCTL)

REPORTS TO:           General Manager

DIRECT REPORTS:   Child Care Attendant 

FLSA:                          Non-Exempt, Hourly

COMPENSATION:      $16.50 per hour

 

JOIN OUR TEAM

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community. 

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options. 

  • 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
  • 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join VASA Fitness and join a passionate, fun, and united team!

We are proud to be a 'Great Place to Work' certified company!

PURPOSE

The Child Care Team Lead (CCTL) is responsible for building and developing a high-performing team who cares for and safeguards the well-being of the children of our members and guests during their visits to VASA. This is achieved by making sure everyone who enters KidCare feels welcome, ensuring the safety of our mini-members, and delivering fun and entertaining programs. Additionally, the CCTL will make sure KidCare is sparkling clean and well maintained.

DELIVERABLES

  • Support Staffing and Training: Forecast upcoming staffing needs (CCA) by having frequent conversations with Child Care Attendants (CCA) team members to understand changing work schedules and shifting employee needs. Work with the GM to schedule and conduct interviews, ensuring that the right candidates are hired for open positions. Schedule and facilitate training for new Child Care Attendants (CCA). Partners with the GM to create a welcoming environment for candidates and new hires.
  • Upholds KidCare Standards -- Ensure everyone feels welcome by greeting our members and mini-members by name and saying a friendly goodbye when they leave. Ensure everyone on the KidCare team engages with everyone in a positive manner. The CCTL will drive a policy execution, manage operating costs, and ensure mini members can participate in fun, entertaining programming.
    • Fun and entertaining programming: The CCTL ensures that all KidCare programs are executed in a way that our Mini-Members enjoy.
    • Flawless playbook execution: The CCTL ensures that all KidCare playbooks are executed by the KidCare team to precision in their fitness center. This includes timely completion of walkthroughs and checklists.
    • Managing operating costs: The CCTL manages operating costs by controlling labor and equipment expense without sacrificing the needs of our Mini-Members
  • Safety of our Mini-Members. The CCTL ensures that all mini members are checked in and out of KidCare by following proper procedures. In addition to hourly safety scans they will make sure that every mini member is monitored during their stay to ensure their well-being. They will ensure the KidCare is clean, and equipment/toys are fixed and well maintained.
    • Sparkling clean.: The CCTL ensures that every area of the KidCare Center is always as clean as possible.
    • Fixed Equipment: The CCTL ensures that all equipment issues are identified, a ticket is submitted for repair, and fixed as quickly as possible.
    • Safety Scans: The CCTL will partner with GM to perform hourly safety scans in the KidCare to ensure the mini members are in the best care.
  • Build and Develop a High Performing Team.Establish a culture within the team that adheres to our core values and drives accountability. The CCTL is responsible for attracting, hiring, coaching, and maximizing the engagement of the operations team at their club.
  • Coach and Support Ongoing Team Member Development: Lead by example and demonstrate enthusiasm for VASA values. Build trust and strong relationships with all team members all across all levels of the organization. Provide coaching in the moment that inspires commitment and provide input and feedback to GM in succession planning conversations.