Receptionist

ESSENTIAL DUTIES, TASKS and RESPONSIBILITIES

Monday to Friday position. No weekends or holidays. Work 36-40 hours a week.

After 90 days of employment, get 5 vacation days and 5 sicks days. Medical benefits offered as well as 401k.

• Welcomes patients and visitors by greeting them, in person or on the telephone.
• Collects patient identification cards.
• Collects patient insurance information.
• Ensures that documentation is completed and all necessary documents are signed by the patient.
• Updates patient accounts by recording personal and financial information in the revenue management system.
• Collects copayments and deductibles as needed.
• Records payments in the billing system or log as required.
• Issues receipts for payments received.
• Balances upfront collections at the end the shift.
• Notifies the clinical when patient is ready to proceed to the clinical area.
• Accepts deliveries to the ASC, as is needed.
• Maintains business office inventory and equipment by checking stock to determine inventory level.
• Receives and opens office mail as needed.
• Takes deposits to the bank as needed.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Prepares patients charts for the following day.
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies.
• Strong knowledge of Microsoft Excel and Outlook.
• Regular and reliable attendance required.
• Other duties as assigned.

Qualifications

• High School Certificate or GED
• Strong knowledge of Microsoft Excel and Outlook.
• Regular and reliable attendance required.
• 1 Year experience as a receptionist/customer service (client facing) role.