Care Coordinator Supervisor

Job Purpose

The Care Coordinator Supervisor is responsible for providing on-going clinical supervision to Care Coordinators.

Qualifications

• Master’s degree in a human services field; OR
• Anyone meeting the qualifications of a Qualified Mental Health Professional (QMHP) (without a master’s degree in a human service field) and three years of experience providing community support services to individuals with mental illness and/or substance use disorders in accordance with the community support key service functions specified in 9 CSR 30-3.157 Community Support in CSTAR and 9 CSR 10-4.047 Community Support in CPR. Experience is specific to the adult or child/youth/adolescent population the individual will supervise. See below for qualifications of QMHP.
  • A QMHP is an individual with a master’s or bachelor’s degree in a human services field (non-licensed) from a college or university included in the U.S. Dept. Of Education’s database of accredited schools and/or is certified/credentialed to provide services within their scope of practice, including-Behavior Analyst; Community Support Specialist; Community Support Supervisor; Occupational Therapist; Physical Therapist; Psychiatric Pharmacist; Psychosocial Rehabilitation (PSR) Supervisor; Qualified Addiction Professional (QAP); Registered Nurse; and Youth Behavioral Health Liaison.

Core Job Duties

• Complete comprehensive assessments, treatment plans, quarterly functional assessment update, crisis intervention.
• Use management strategies that focus on person(s)-served outcomes, care coordination, collaboration and communication with other service providers both within and external to FCC Behavioral Health
• Provide training/supervising of staff, guidance and feedback, field mentoring and oversight of services.
• Monitor and review services, interventions and contacts with person(s)-served; evaluate effectiveness of services.
• Be proactive in identifying program issues and work collaboratively with program leadership to develop solutions.
• Assist the team in providing coverage (in any area of operation in which they are qualified to do so) to ensure the program functions effectively and without disruptions.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures
• Other job duties and special projects as assigned.