Outside Sales Representative

Company Overview:

Volo’s Auto Supply is a locally owned and operated auto parts supplier, working within the NAPA Auto Parts system. We pride ourselves on delivering exceptional customer service and high-quality products to meet the diverse needs of our clients.

Job Description:

Outside Sales Representatives focus on Business-to-Business sales, working closely with automotive repair shops, dealerships, and heavy-duty/agriculture customers. This role is critical in driving the growth of our business by developing strong relationships with customers and creating tailored sales strategies to meet their needs.

Key Responsibilities:

• Sales & Customer Engagement:
  • Conduct regular visits to customer locations, including automotive repair shops, dealerships, and agricultural/heavy-duty businesses.
  • Develop and maintain strong relationships with existing customers, understanding their specific needs and offering tailored solutions.
  • Identify and pursue new business opportunities to expand the customer base.
• Sales Planning & Strategy:
  • Create and execute strategic sales plans to meet and exceed sales targets within assigned territories.
  • Analyze market trends, customer requirements, and competitor activities to identify opportunities for growth.
  • Collaborate with the internal sales team and management to develop and refine sales strategies.
• Market Development:
  • Research and identify potential new markets and customer segments within the automotive and heavy-duty/agriculture industries.
  • Provide market feedback to management, helping to shape the company's product offerings and pricing strategies.
  • Attend industry events, trade shows, and networking opportunities to represent Volo's Auto Supply and generate leads.
• Customer Support & Problem Resolution:
  • Serve as the primary point of contact for customers, providing exceptional service and support.
  • Resolve customer issues and concerns in a timely and effective manner.
  • Ensure customer satisfaction by coordinating with the store team to meet delivery schedules and product requirements.

Qualifications:

• Proven experience in outside sales, preferably in the automotive or heavy-duty/agriculture vehicle industries.
• Strong understanding of Business-to-Business sales processes and customer relationship management.
• Ability to develop and execute effective sales plans.
• Excellent communication, negotiation, and interpersonal skills.
• Self-motivated with a strong work ethic and the ability to work independently.
• Ability to travel daily within the assigned territory.
• Proficiency in CRM software and Microsoft Office Suite.
• Valid driver’s license and reliable transportation.