Merchandisers are the brand image pros in the world of retail. Retailers use merchandising to promote certain products and services to increase sales. You’ve seen those eye-catching signs in store windows promoting “Up to 50% off the entire store!” or “Buy one get one free!” These signs attract customers to the store and improve the chances of a purchase. You’ve probably also seen coupons at the register that give you 15% off if you come back again. All of this is the work of merchandisers.
Merchandisers also deliver educational product materials to the store. These are used to train new employees or teach sales tactics to existing workers. They also do inventory checks—counting the merchandise at a location—and replace old or defective stock.
Major retailers have their own merchandising departments, but others use third-party companies. If you work for a third-party company, you’ll travel from store to store to set up displays, make reports and talk with employees. You’ll need reliable transportation to get to and from each location, but you’ll be paid for your mileage.
We’re looking for an experienced retail merchandiser to work with our retail team. In this role, you’ll make sure the sales floor shelves attract attention and the warehouse shelves are fully stocked. In addition to providing point-of-purchase materials, a successful candidate will also provide customer service to our retail store owners. You’ll answer questions, track down missing orders, get customers the products they need and resolve potential paperwork issues.
Typical duties include:
Monitor warehouse inventory levels and submit inventory reports each week
Work with store managers to create attractive sales floor and shelf displays to ensure our products are prominently featured
Serve as liaison between retailers and our company by addressing issues and solving problems
Help retailers create an organized warehouse that allows for easy product availability
Stock sales floor shelves for retailers who request additional inventory assistance
High school diploma or GED required (Associate’s degree preferred)
2+ years’ experience in visual merchandising or retail sales
Must have a valid driver’s license and clean driving record
Strong customer service skills
Exceptional communication skills
According to Payscale, the average retail merchandiser makes about $12 an hour. They’re often paid bonuses and commissions, so annual salaries can be quite a bit higher.
Education requirements for merchandisers usually depend on the size of the business. A high school diploma might be fine at some companies, but some businesses require a bachelor’s degree in business, finance or supply management.
Retail merchandisers can move up in their careers to management where they’ll supervise a team of merchandisers for a certain retailer. As their career progresses, they can climb the ladder to become a director of the stores in several regions.
According to the Bureau of Labor Statistics (BLS), overall job opportunities for merchandisers are projected to rise by 2% from 2016-26, which is slower than the national average.