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    Shift Lead Smoothie King

    1129 - SK MISSION BAY
    Boca Raton, FL 33498
    Full-time, Part-time
    Similar jobs pay $12.58 - $22.94
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    Job Description

    Location: Boca Raton  

    Reports to: GM

    Job Purpose:

    Shift Leads serve as the Team Leader. They not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them maintain a healthy and active lifestyle but, also, provide guidance to Team Members when General Managers are not in the store.

    Availability:

    Able to work a flexible schedule including days, evenings and weekends. No late nights!

    Composure:

    "Thinks on their feet" at all times regardless of internal or external pressures.

    Informs General Manager to all problems or unusual matters of significance.

    Assists Team Members at the point of sale (POS) with upselling.

    Delegation:

    Ensures deployment maps are in use and all Team Members understand assigned stations to

    maintain efficient store operations

    Assists in Team Member management during scheduled shifts

    Drive For Results:

    Supports and adheres to company standards for operations, marketing/communications and brand identity

    Encourages Team Members on shift to exceed goals and complete all checklist tasks

    Ethics and Values:

    Fulfills cash handling and inventory reporting responsibilities with honesty

    Is trusted and relied upon with sensitive information from both their Team and General Manager

    Lives and promotes the culture, values, vision and mission of Smoothie King

    "Does things the right way" Exemplifies operational standards to Team Members when completing

    tasks around the store

    Guest Focus:

    Is responsible for product and Guest Service experience

    Ensures Guests purpose is met when smoothies are ordered

    Greets and engages with the Guest to provide a friendly experience

    Ensures self and team on shift demonstrate "Guest comes first" attitude

    Blends smoothie according to the recipe ticket for a consistent taste

    Self-Development:

    Is willing and looking to take on new tasks outside of their role

    Posting ID: 596428490Posted: 2021-01-04