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    Shift Lead Smoothie King SK Midwest #1719 Oakley Ohio

    1719 - OAKLEY SK LLC
    Cincinnati, OH 45201
    Full-time, Part-time
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    Job Description

    Job Description

    Location: Cincinnati, Ohio (Oakley)

    Reports to: GM

    Job Purpose:

    Shift Leads serve as the Team Leader. They not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them maintain a healthy and active lifestyle but, also, provide guidance to Team Members when General Managers are not in the store.

    Duties and Responsibilities:


    “Thinks on their feet" at all times regardless of internal or external pressures

    Informs General Manager to all problems or unusual matters of significance

    Assists Team Members at the point of sale (POS) with upselling


    Ensures deployment maps are in use and all Team Members understand assigned stations to

    maintain efficient store operations

    Assists in Team Member management during scheduled shifts

    Drive For Results:

    Supports and adheres to company standards for operations, marketing/communications and brand identity

    Encourages Team Members on shift to exceed goals and complete all checklist tasks

    Ethics and Values:

    Fulfills cash handling and inventory reporting responsibilities with honesty

    Is trusted and relied upon with sensitive information from both their Team and General Manager

    Lives and promotes the culture, values, vision and mission of Smoothie King

    “Does things the right way” Exemplifies operational standards to Team Members when completing

    tasks around the store

    Guest Focus:

    Is responsible for product and Guest Service experience

    Ensures Guests purpose is met when smoothies are ordered

    Greets and engages with the Guest to provide a friendly experience

    Ensures self and team on shift demonstrate “Guest comes first” attitude

    Blends smoothie according to the recipe ticket for a consistent taste


    Is willing and looking to take on new tasks outside of their role

    Posting ID: 599084972Posted: 2021-01-20