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    Patient Coordinator

    970 Monument
    Pacific Palisades, CA 90272
    Full-time, Part-time
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    Job Description

    Job Description

    Position: Patient Coordinator

    Reports to: Office Manager

    Who We Are: Designed by a renowned celebrity dermatologist, we are a luxury medical spa specializing in the best tech-based face & body services along with curated skincare products for discerning patients. We are a team of specialists that are focused on providing the best in patient experience. We are seeking a patient coordinator to join our exciting & active office.


    • Meet/greet patients for appointments
    • Provide/Explain appropriate patients concern & consent forms
    • Check-in & out patients for treatments
    • Process payments for services & products
    • Provide quotes for treatment & skincare programs & monthly membership programs
    • Schedule repeat treatment plans as created by Providers
    • Explain thoroughly skincare regimes along with demonstrating & sampling products
    • Perform administrative duties such as answering phones, maintaining patient accounts & database including confirming appointments, follow up with daily leads & inactive patients
    • Provides liaise between patients & providers to communicate patient concerns, follow ups, as needed
    • Completes Daily Business Review after each shift
    • Communicates all urgent needs & concerns to Office Manager

    Experience & Skills:

    • At least 1 year in aesthetics preferred (Experience in spa, retail sales or hospitality will be considered)
    • Previous experience using various EMR systems & online booking software Booker
    • Be detail-oriented, organized & ability to multi-task
    • Thrives to achieve goals & objectives
    • Provide excellent customer service in positive, friendly & accommodating manner
    • Must have professional & courteous telephone skills
    • Communicate & work well in a team environment

    Full Time position Monday-Friday 9:00 am- 4:30 pm

    50% paid Health benefits-with dental and vision

    PTO policy, vacation benefits

    Posting ID: 563267631Posted: 2021-01-17