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    Care Coordinator/Clinical Liaison

    Specialized Orthopaedic Services In
    Vienna, VA 22027
    Full-time, Part-time
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    Job Description

    Job Description

    Position Responsibilities:
    • Provide the highest level of customer service to patients, fellow employees and referral sources
    • Schedule patients for initial evaluation and follow up appointments
    • Obtain accurate insurance information, verification and pre-authorization
    • Process billing daily, ensuring that claims are accurate, timely and fully documented
    • Facilitate gathering of all required medical documentation prior to receiving prosthetic/orthotic items
    • Advise patients of their financial responsibility and obtain payment of outstanding balances
    • Apply payments to patient accounts, maintain accurate records of all cash received in a timely manner and in accordance with company policy
    • Maintain accurate and complete patient files, ensuring that they are in compliance with ABC and company policies
    • Ensure the privacy and security of protected health information per HIPAA requirements
    • Assist with quality assurance to ensure patient satisfaction
    • Comply with the system of internal controls to ensure proper handling of all aspects of patient care
    • Check in orthotic and prosthetic deliveries to ensure product accuracy
    • Coordinate scheduling of practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls
    • Perform other duties or special projects as assigned

    • Strong interpersonal, oral (including telephone) and written communication skills
    • Ability to work with handicapped individuals
    • Understanding of medical terminology and reimbursement, to include Medicare LCDs
    • Proficient computer skills including Windows based office technologies (ex, Word, Excel), e-mail and automated billing systems
    • Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc
    • Excellent organizational skills and the ability to manage multiple tasks
    • Proficiency with basic math and accounting skills
    • English/Spanish bilingual a plus
    • Minimum of high school diploma or equivalent combination of education and experience required, associate degree preferred.
    • Minimum two to four years office administrative experience required; experience in medical office preferred

    Company Description

    Orthotic and Prosthetic Clinic serving Virginia, Washington DC and Maryland. Established in 1994. Inova Health Systems chosen preferred provider.
    Posting ID: 563473004Posted: 2021-01-18