Job Description
Job Description
Position Responsibilities:
• Provide the highest level of customer service to patients, fellow employees and referral sources
• Schedule patients for initial evaluation and follow up appointments
• Obtain accurate insurance information, verification and pre-authorization
• Process billing daily, ensuring that claims are accurate, timely and fully documented
• Facilitate gathering of all required medical documentation prior to receiving prosthetic/orthotic items
• Advise patients of their financial responsibility and obtain payment of outstanding balances
• Apply payments to patient accounts, maintain accurate records of all cash received in a timely manner and in accordance with company policy
• Maintain accurate and complete patient files, ensuring that they are in compliance with ABC and company policies
• Ensure the privacy and security of protected health information per HIPAA requirements
• Assist with quality assurance to ensure patient satisfaction
• Comply with the system of internal controls to ensure proper handling of all aspects of patient care
• Check in orthotic and prosthetic deliveries to ensure product accuracy
• Coordinate scheduling of practitioners’ schedules to ensure proper coverage of patient appointments and out-of-office calls
• Perform other duties or special projects as assigned
Qualifications:
• Strong interpersonal, oral (including telephone) and written communication skills
• Ability to work with handicapped individuals
• Understanding of medical terminology and reimbursement, to include Medicare LCDs
• Proficient computer skills including Windows based office technologies (ex, Word, Excel), e-mail and automated billing systems
• Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc
• Excellent organizational skills and the ability to manage multiple tasks
• Proficiency with basic math and accounting skills
• English/Spanish bilingual a plus
• Minimum of high school diploma or equivalent combination of education and experience required, associate degree preferred.
• Minimum two to four years office administrative experience required; experience in medical office preferred
Company Description
Orthotic and Prosthetic Clinic serving Virginia, Washington DC and Maryland. Established in 1994. Inova Health Systems chosen preferred provider.
Posting ID: 563473004Posted: 2021-01-18