The Integrated Care Service Coordinator assists the Supervising Integration Specialists (Registered Nurses)and provides a central point of contact for all Case Management and Behavioral Health Home (Integrated Care Management) services.
Type: Hourly, Full-time
Location: Duluth, MN
Pay:$21(with competency/outcome-based increase opportunities)
Contacting physicians and other service providers to obtain medical records as needed
Uploading received medical records and recording diagnoses, physician orders, medications, lab results, and other pertinent information in each person's file, and transcribing pertinent information to the Electronic Health Record and informing providers
Taking calls from recipients as needed when they are unable to reach their Integrated Care Managers staff, solving their problems and connecting them with necessary supports
Communicating with Managed Care Organizations for all persons referred to the BHH service to verify eligibility, payment arrangements, and coordinated care
Conducting regular Patient Registry Reports targeting specific health care conditions and populations as directed by the Integration Specialist for triage, prioritization and quality assurance.
Compiling regular reports on health care outcomes and costs for individuals served in the program.
Appointment and meeting scheduling
Training new Integrated Care Managers on the use of the Electronic Health Record
Proficiency with a variety of technologies, including word processing, spreadsheets, and electronic health records, and other data analytics tools.
The ability to work quickly and efficiently in a fast-moving and growing program.
And one of the following:
A Community Health Worker
A Peer Support or Family Peer Support Specialist
A Case Manager or Case Management Associate
A Mental Health Rehabilitation Practitioner or Worker
A Community Paramedic
A Certified Health Education Specialist
Employees must pass a criminal background and MVR check, maintain a valid driver's license and vehicle insurance.
Familiarity with reading interpreting medical records, HIPAA, and data privacy laws.
Short & Long Term Disability Insurance
Flexible Scheduling Options
Paid Training & Career Development
Employee Assistance Program