All
Urgently Hiring
Easy Apply
Essential Jobs
Industry 0
Part-time
Full-time
Teen

58840 Advance Call Center Technologies Jobs

Recent
  • Easy Apply

Customer Service Representative

Advanced Call Center Technologies

3043 Boones Creek Rd, Johnson City, TN 37615
Full-time
  • Urgently Hiring
  • Easy Apply

Call Center Representative

Infinity Sales Group, LLC

5201 Congress Avenue Suite 150, Boca Raton, FL 33487
Full-time
  • Urgently Hiring
  • Easy Apply

Work From Home Call Center Agent (FULLY REMOTE)

CyberPower Call Center Inc

Fluvanna County And Surrounding Areas, Fluvanna County, VA 22963
Part-time, Full-time

    Customer Service Associate

    Advanced Call Center Technologies
    2252 North Main Street, Logan, UT 84341
    Full-time
    Similar jobs pay $7.96 - $12.22
    Refer friends, get paid!

    Job Description

    Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. Do you love helping others?  If so, apply now for an instant interview or give us a call at 916-830-9624!

    We offer Customer Service Representatives:

    • PAID TRAINING! You can be successful even without experience
    • Opportunities to advance within
    • Hourly, overtime, and tremendous bonus opportunities
    • Flexible full time schedules
    • Fantastic Supervisors and a Positive environment
    • Affordable benefits for you, your spouse, and/or children after 90 days
    • Paid time off and paid holidays after 90 days

    Position Summary

    Customer Service Associates primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing.  Customer Service Associates are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Customer Service Associates use their excellent communication and interpersonal skills with every contact to provide world-class customer service. 

     

    Essential Duties and Responsibilities

    • Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
    • Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
    • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions.
    • Multi tasks to document while speaking with the consumer.
    • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.  Meets clients’ specific quality standards.
    • Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
    • Is consistently at work and on time
    • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
    • Other duties as requested by management

    HOW TO APPLY:

    Text ACTTODAY to 51893

    Contact a recruiter for an immediate interview at 916-830-9624

    Lashona C-  Senior Recruiter; 916-830-9624 direct,  email: lcalloway@acttoday.com

    Visit our website:  www.acttoday.com

     

    ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge.

    Posting ID: 508236075Posted: 2021-01-23