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            Field Service Technician II (IAD - Dulles)

            Leidos - Workday
            Sterling, VA 20166
            Full-time, Part-time
            Similar jobs pay $11.30 - $22.11

            Job Description


            Job Description:

            Leidos is a Fortune 500™ company aimed at embracing and solving some of the world's most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.

            Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals. 

            We are seeking a Field Service Technician in Washington D.C. (IAD - Dulles Airport) to support our Security, Detection and Automation business.

            Job Description Summary:

            Leidos Security and Detection Systems is committed to making Safer Skies by provide hands-on servicing of our Security & Detection Systems equipment at secure facilities and airport. The Field Service Technician will be required to provide advanced technological, repair and troubleshooting support with total customer satisfaction in mind. This individual must demonstrates strong electronic repair troubleshooting skills and knowledge.

            Essential Duties and Responsibilities:

            • Must be able to respond to emergency and non-scheduled calls for service on a daily basis within established response time goals.
            • Responsible for meeting daily service repair needs and driving customer satisfaction at assigned sites / locations.
            • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
            • Installs, repairs and maintains equipment in the field; provides customer training as required.
            • May be called upon to work on equipment that has little or no documentation or training.
            • Completes all scheduled maintenance within required deadlines.
            • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
            • Order, install, and return parts and manages repair parts cycle time
            • Maintains an accurate inventory of parts and tools.
            • Maintains currency on all technical certifications.
            • Reviews all logs and maintenance tracking systems for open issues and prepares formal reports to customers as necessary.
            • Ensures that tools and test equipment are properly maintained and calibrated
            • Assesses product/equipment performance based on field support data; recommends modifications or improvements.
            • Seeks to provide technical support to customers and other service professionals as required.
            • Possesses a high level of technical knowledge
            • Maintains clear and concise business communication proficiency, both oral and written
            • Travel, overtime and work hours other than Monday-Friday may be required.
            • Other duties as required.


            • High School Diploma or equivalent with a minimum of 4 years of prior relevant experience or 2 years post-Secondary/Associates Degree with 0-2 years of prior related experience.
            • Maintains clear and concise business communication proficiency, both oral and written
            • Must be a US citizen
            • Must be able to pass an in depth background check (TSA eQIP)

            Preferred Skills:

            • 4+ years' experience in field service environment with working knowledge of x-ray and/or CT technologies is preferred. 
            • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.

            Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.


            External Referral Bonus:IneligiblePotential for Telework:NoClearance Level Required:Other ClearanceTravel:Yes, 25% of the timeScheduled Weekly Hours:40Shift:DayRequisition Category:ProfessionalJob Family:Field Services

            Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit

            Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

            Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to

            All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

            Posting ID: 557430810Posted: 2020-07-07