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    Area Operations Director-Non- Medical Home Care-All States

    FirstLight Home Care

    7870 E. Kemper Road, Cincinnati, OH 45249
    Full-time, Part-time

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            Area Operations Director-Non- Medical Home Care-All States

            FirstLight Home Care
            7870 E. Kemper Road, Cincinnati, OH 45249
            Full-time, Part-time
            Similar jobs pay $8.52 - $12.34
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            Job Description

            ***** This is not a sales position

            Must have 8 Years Non- Medical Home Care Operations Experience
            Must have 8 Years Multi-Unit Experience in Franchise Operations Experience


            This position has the opportunity to support various regions in the United States. We are looking for candidates that are very comfortable with travel and that may even have the desire to relocate to the South Central or the West Region. If you already live in the South Central or the West Region of the United States this is a plus. This position will require 80% travel, you should consider your self a road warrior and love being on the road to apply to this position.

            What is a Regional Operations Director?

            The Regional Operations Director is a lead player on the field support team who seeks to maximize the success of franchise owners across the country. This position provides direct operational support to each franchise owner for matters pertaining to franchise start-up effectiveness, initial franchise development, and ongoing achievement of business results. The Business Development Director serves as the "front line" operational support resource for every owner in their defined region and is an acting coach or advisior on matters pertaining to the business.

            What is a day in the life of a Regional Operations Director like?

            Meet with franchise owners in-person and virtually to continually coach, guide, and enable business growth
            Establish best practices for franchise owners to ensure execution of community relations activities
            Support of all technology platforms
            Attend, lead, and facilitate regional and national meetings
            Drive results as defined by goals and KPIs through consistent reinforcement of franchise operating systems
            You are a great fit for this role if you have:

            8+ years of successful experience in business development(not sales but developing all aspects of the business for our Franchise Owners), business ownership, or franchise support
            Bachelor's degree strongly preferred or equivalent experience in the home care or senior care industry
            Operational or staffing experience in the home care or senior care industry (preferred)
            Successful experience overcoming business obstacles while working through others and demonstrating creativity to drive business growth
            Exceptional interpersonal and communication skills, strong project management skills, conflict management, and multitasking abilities
            Join our FirstLight culture, which rewards service excellence and compassion!

            People-centric, team-oriented culture9
            15 days of Paid Time-off in the first year
            7 paid holidays each calendar year
            Medical/dental/vision insurance eligibility
            401(k) offering
            Wellness initiatives including fitness club membership reimbursement
            Award Winning: Best Places to Work in Cincinnati, OH - 2017, 2018, Forbes America's Best Franchises- 2018, INC 5000's Fastest Growing Private Companies- 2015, 2016, 2017, 2018
            About Us

            FirstLight Home Care Franchising LLC. was founded in Cincinnati, OH in 2009 with a vision to keep people independent in their homes, wherever home may be, through the offerings of compassionate in-home care, senior elderly care, and respite care to any adult in need. Today, FirstLight is a leading home care company and now services more than 6200 clients each year through our independently owned and operated franchises, located all throughout the United States.

            At the FirstLight Home Care Support Center in Blue Ash, OH we provide continuous business support to our franchise owners and their office staff. Our support teams include experts in: Finance, Technology, Human Resources, Client Care Services, Business Development, and more. We endorse a culture of care and pride ourselves in putting the people first. At heart, each and every member of the FirstLight Support Team is a caregiver. From our front line employees to our CEO, we offer support and care for those in the field to ensure that our company continues to stand above the rest and provide excellent care to all that may need it.

            At FirstLight Home Care, we celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

            Requirements

            Job Requirements
            Must have 8 Years Non- Medical Home Care Operations Experience
            Must have 8 Years Multi-Unit Experience in Franchise Operations Experience
            Posting ID: 545039552Posted: 2020-07-14