Position is available in our Dallas office close to 635 and 75, or remote if candidate has a computer and high speed internet.
**When responding to ad, you must include which shift you are interested in applying for** Shift 1: 7AM-1PM; 8AM-2PM; 9AM-3PM; 10AM-4PM, may include Saturdays Shift 2: Start time 11AM or later, may include Saturdays Job purpose The Interviewer is responsible for supporting the Telemed team by insuring all incoming work is assigned and completed within the same day. Daily duties may include but are not limited to answering incoming telephones for Telemed Interviews, all of the field offices, agents, brokers, applicants and clients, handling complaints as needed and have a basic understanding of the paramedical process. Additionally, the Interviewer, may be asked to act as mentors for their teammates in answering questions, providing training and assisting with special projects. Duties and responsibilities
Qualifications High School diploma or equivalent, good organizational skills, effective communication skills and critical thinking. Must be able to work compatibly as a team member with co-workers. Ability to logically think and determine the next step to pursue. Prefer 6 months of customer service experience and knowledge of medical terminology. Working conditions Part-Time 25-29 hours per week. All shifts available-- mornings, afternoons, evenings, and/or Saturdays. **When responding to ad, you must include which shift you are interested in applying for** Shift 1: 7AM-1PM; 8AM-2PM; 9AM-3PM; 10AM-4PM, may include Saturdays Shift 2: Start time 11AM or later, may include Saturdays Physical requirements The ability to sit for extended periods; lift up to 10 lbs; utilize computer, monitor, and keyboard for assigned shift. Direct reports Team Leads, Supervisors, Managers, and/or Director of Operations Other This job description is intended only to describe the general nature and level of work performed. It is not intended nor should it be interpreted as an exhaustive list of all duties, skills, and responsibilities. Incumbents will perform the attached duties as well as any other assigned by the management.