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                Call Center Representative

                Call Center Representative
                Riverside, CA 92506
                Full-time, Part-time
                Similar jobs pay $12.56 - $18.96
                Refer friends, get paid!

                Job Description

                Job Description

                 

                Job Description

                We are looking for a Call Center Representative that can do tasks in an efficient manner. The energy over the phone is extremely important to us. The successful candidate will be able to accept ownership for effectively resolving patient inquiries and schedule appointments; keeping customer satisfaction at the core of every decision.

                Responsibilities

                • Manage inbound and outbound calls in a timely manner
                • Follow communication “scripts” when handling different topics
                • Identify prospects’ needs, clarify information, research every issue and provide solutions and/or alternatives
                • Build sustainable relationships and engage prospects by taking the extra mile
                • Keep records of all conversations in our database in a comprehensible way

                Requirements

                • Previous experience in a customer support role
                • Enthusiastic over the phone
                • Strong phone and verbal communication skills along with active listening and outstanding phone skills
                • Ability to work with Excel, Salesforce
                • Ability to multi-task, set priorities and manage time effectively

                Job Type: Full-time

                Pay: $13.00 - $15.00 per hour

                Posting ID: 572774347Posted: 2020-11-03