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Job Description
Title: Biotech Site Coverage Specialist, Santa Clara, East Bay, South SF
Pay: $20-23/hr.
Full time position
Shift: 7AM-3:30PM or 8AM-5PM
-Lab experience of any kind is required.
-This is a customer facing job so excellent communication skills, a positive attitude and clean presentation is a must.
-Coverage Specialist supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur.
-Coverage Specialist responsibilities are within the Bay Area territory. You will use your personal vehicle to commute and mileage will be reimbursed.
Duties: Supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Coordinators, Technicians, Material Handlers, Glass Washers
RESPONSIBILITIES:
- Performs all duties associated with operations of Site Services.
- Works closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Training, and other assorted tasks along with direct customer interfacing relative to job functions.
- Interfaces directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc. to procure lab supplies and material.
- Utilizes customer computer systems: SAP, Inventory Manager, Citrix, VBQ, Info Access, Intranet, Ariba, SAP, EZ Source, ESpree, Nexus, Pitney Bowes, UPS, Fedex, ChemSW, Coupa, JD Edwards, Oracle and customer specific applications.
- Trains company associates on all service offerings.
- Provides Level 3 SAP Support Full customer services, credit rebills, invoice scrubbing .
- Modifies, designs and maintains quality metrics and key performance indicators.
- Manages a budget related to expense reports.
- Meets revenue, TOE, safety, performance and quality goals and objectives:
- Creates programs for enhanced service efficiencies.
- May require traveling to customer sites.
- Perform other duties as assigned.
Why Kelly®?
Kelly® Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.
About Kelly®
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
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