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    Automotive Parts Counterperson

    Passport Auto Group
    Gaithersburg, MD 20877
    Full-time, Part-time
    Similar jobs pay $14.26 - $26.87
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    Job Description

    Job Description

     

    Parts Counterman 

    A VERY rare opportunity has opened! 

    -Parts counter person needed with automotive dealership or aftermarket parts sales experience.

    -The Parts Counter person sells parts to all available customers, over the counter, through the shop, on the phone, or online.

    Responsibilities:

    -Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.

    -Pull purchased parts from stock.

    -If the part is not in stock, determine availability and submit fiscally sound overnight ordering if requested by the customer or tech.

    -Answer phone calls, providing price quotes and other information.

    -Set up orders for daily shipment, delivery, or pick-up.

    -Assist Service Technicians in selecting parts needed for repairs in process.

    -Notify service desk and the customer that ordered parts have been received.

    -Ensure that before parts can be charged out, the technician presents a repair order.

    -Display seasonal parts and accessories in an attractive manner.

    -Keep all bins, aisles and storage areas clean, near and clearly labeled.

    -Be friendly, professional and efficient when working with customers and co-workers.

    -Provide the same high level of service to the other dealership departments, as is given to outside customers.

    -Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified.

    -Keep front and rear counters clean and uncluttered.

    -Advise Parts Manager when areas of the department are not in satisfactory condition.

    -Keep current on new products and product updates.

    -Participate in available training programs.

    Qualifications: -Organized, positive person-High School degree or equivalent-Ability to read and understand technical information-Strong communication skills to explain part information to customers and associates-Experience with parts inventorying procedures-Ability to lift or move heavier items-Able to work rotating Saturdays

    Highly Preferred: - (DCSNet, CenterNet, ETK)-eBay and other eCommerce sales experience, multiple spoken and written languages.

    Compensation:

    -Base Salary with Commission

    -Company benefits

    Job Type: Commission

    Required education:

    • High school or equivalent

    Requirements

    Job Requirements

    •  Valid driver's license with good driving history
    •  Ability to interact with co-workers and customers in a professional manner
    •  Ability to maintain composure under pressure and adapt to change
    •  Good computer skills and attention to detail
    •  Interest in the automotive and parts industry
    •  3 years knowledge of automotive industry
    •  Upbeat personality
    •  Written and verbal communication skills 
    •  Pass a complete drug screen and background check
    •  3 years or equivalent parts counter experience with Reynolds & Reynolds helpful

    Company Description

    Passport Auto Group, founded in 1991, is one of the premier automobile dealer groups in the country; with a stellar reputation for superior customer service. The core of our business philosophy and success is our emphasis to treat our customer's guests with courtesy, respect, and integrity, as our immediate family. Our mission and goal is to provide our valued customers with an exceptional automotive buying and service experience, meeting all of their highest expectations, resulting in a lifelong relationship.
    Posting ID: 583139739Posted: 2021-01-15