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    Project Manager IT - Senior

    Apex Systems
    Ashburn, VA 20147
    Full-time
    Refer friends, get paid!

    Job Description

    Apex Systems is interested in a Sr. Project Manager in the Ashburn, VA area! If interested in the following opportunity please forward your resume to Anthony at Position Summary Global Client Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for the client. This includes day-to-day operations and product support, back office support and customer performance reporting. Within the Global Client Services organization, Global Access Readiness is comprised of regionally focused teams of project managers and subject matter experts who enable adoption of new client specific products, services and initiatives while looking after the overall operational health of clients processing. Job Scope This is an individual contributor role responsible for facilitating client initiated changes with processing endpoint clients, globally - coordinating client system changes and technology upgrades required to ensure the ongoing stability and safety of the clients payment system. This role serves as a technicalfunctional specialist and works independently with guidance only in the most complex situations. Responsibilities Manage multiple client projects to ensure mandated technology initiatives are successfully implemented, balancing project objectives and deliverables with client expectations. Coordinate directly with clients and internal stakeholders to understand server configuration requirements and facilitate necessary changes without customer impact. Coordinate directly with clients and internal stakeholders to understand network configuration requirements and facilitate necessary changes without customer impact. Manage non-routine, complex processing and change requests, as well as short-term tactical and strategic client initiatives. Act as the Project Lead for various initiatives - both internal and external - using Project Management best practices and skills. Proactively identify operational opportunities to increase service quality or efficiency. Build and enhance positive working relationships with key client institutions, processors and internal stakeholders. Prepare and maintain detailed project plans, status reports, and issues logs. Provide regular reporting on overall project accomplishments, challenges and deliverables. Represent client system and operational requirements to internal organizations. Be responsible for own work assignments and tasks, taking the initiative to resolve problems and meet deadlines. Create, update and enhance internal support documents to assist internal and external stakeholders. Position will be global in scope, requiring occasional alternative work hours to accommodate time zones. Qualifications Bachelor's degree in Project Management, Information Technology, Computer Science or a related field, or equivalent work experience. Requires a minimum of 8 years progressively responsible experience providing project management in a technical support role in the financial services, payment card, and software or Information Technology operational environment. Knowledge of the payment and data processing industries including industry trends and high-level business drivers. Applied knowledge of the 7-layer OSI Model and OSI Network Communication Experience and expertise in implementing and supporting client-server network configurations in WANLAN environments and associated protocols (FTPS-TLS, SFTP, HTTP, DNS, Etc.). Project Management experience with WAN circuit provisioning implementations Project Management experience with remote endpoint router and server implementations Excellent time management, organization, and planning skills are essential. Ability to comprehend and translate complex technical issues and apply to business solutions. Demonstrated ability to articulate complex technical terms or processes into business language. Able to set priorities, influence others, and manage customer expectations. Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines. Excellent verbal, written, presentation and interpersonal skills are required. Previous experience as a System Administrator andor Network Administrator preferred. If interested in the following opportunity please forward your resume to Anthony at EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or . EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
    Posting ID: 601491509Posted: 2021-01-23