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Direct Support Professional Caregiver

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11000 Spain Rd. Ne Ste D2, Albuquerque, NM 87111
Full-time

    environmental services department manager

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    Full-time, Part-time

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      Full-time, Part-time

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              Full-time, Part-time

                environmental services department manager

                Healthcare Services Group, Inc.

                , Akron, OH 44301
                Full-time, Part-time

                  environmental services department manager

                  Healthcare Services Group, Inc.

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                  Full-time, Part-time

                    environmental services department manager

                    Healthcare Services Group, Inc.

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                    Full-time, Part-time

                      Service Desk Analyst

                      HTC Global Services, Inc.
                      Troy, MI 48007
                      Full-time
                      Refer friends, get paid!

                      Job Description

                      HTC A brief profile Established in 1990, HTC Inc., a CMM Level 5 company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing, embedded systems, ECM, SCM, CRM, and ERP solutions. HTC Inc. offers ConnectIT, our Global Delivery Methodology that enables seamlessly delivery of outsourced IT services. HTC has global delivery centers across the globe. About the Job We are currently looking for a Service Desk Analyst. Requirements Receive incoming calls from the Client and provide first level support. Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards. Document each call verifying customer information and including all troubleshooting steps. Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction. Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity. Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers. Attend training sessions as required. Participate in team projects that enhance the quality or efficiency of Service Desk delivery. Assist in special product-related issues as needed developing business and technical writing skills. Perform other duties, as assigned. Knowledge of Citrix and VPN. Experience in healthcare information technology is an advantage. Benefits HTC s competitive package includes besides compensation Health, Dental, Vision, Disability Cover, both Short and Long term, Life Insurance, Flexible Spending, 401k and Paid Vacation. EEOMFVH
                      Posting ID: 593480417Posted: 2021-01-21