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GNOC Tier II Tech Incident Management with Security Clearance

CenCore LLC
Oakton, VA 22124
Full-time, Part-time
Refer friends, get paid!

Job Description

Technicians will be responsible for monitoring, reporting and Tier II repair of the networks using tools such as HP OpenView. Technicians must have good verbal and writing skills. Responsibilities: * Provide 7x24x365 Tier II technical support for customer's WAN and LAN networks. Position open for all three shifts * Communicate with customers, engineers and management during trouble resolution or escalation. * Coordinate network operations, maintenance, repairs, or upgrades. * Update database(s) and documentation as part of the repair effort. * Monitor and analyze network performance and data input/output reports to detect problems. * Hands on experience with network switches and routers * Strong network troubleshooting experience. * Familiarity with Incident Management processes Requirements * TS/SCI Polygraph Clearance * Candidate must have 7 years of experience that can be a combination of work history and education. This equates to a Doctorate and 0 years of experience OR Masters and 1 years, Bachelors and 3 years, Associates and 5 years or HS and 7 years. * Must meet IAT II 8570 Certification Requirements. CenCore, LLC is an equal opportunity employer and offers a professional work environment designed to enhance your personal career growth. Job ID: 613300
Posting ID: 602928210Posted: 2021-02-16