Job Description YOUR LIFE'S MISSION POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it. FORTUNE 100 Best Companies to Work ForRegistered ComputerworldRegistered Best Places to Work in IT FORTUNERegistered Best Workplaces for Millennials ForbesRegistered America's Best Employers IND123 Basic Purpose To plan, manage and direct the design of automation solutions utilizing Robotic Process Automation software and Business Process Management applications. Oversee the development of protocols for the Automation Center of Excellence to define and document business process management and automation development standards. Oversee training program for Business Solutions Developers and ensure that they meet all specified requirements. Provide governance and oversight of projects completed by Business Solutions Developers to ensure that corporate standards around development are adhered to. Work is performed under general direction. Responsibilities bull Oversee team of Automation Systems Design Architects responsible for Business Process Management and Robotic Process Automation design, scoping, implementation and testing bull Coordinate the development of governance, methodologies and procedures to improve and create rapid and reusable Automation Center of Excellence Business Process Management and Robotic Process Automation solutions bull Oversee the integration of solutions with existing applications identify and resolve existing conflicts to ensure compatibility bull Collaborate and maintain strong relationships with management and staff across the organization to ensure an effective communications loop in order to identify and shape demand and align technology with business needs bull Communicate technical and functional requirements using an effective, efficient, and creative approach with a high degree of collaboration and influence bull Accountable for all technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management bull Create performance metrics and traceability maps to determine the effectiveness of architecture solutions and facilitate governance bull Provide technical leadership in the architectural discipline and development of information technology solutions bull Perform quality control reviews to assess the integrity and quality of proposed technical solutions bull Evangelize Business Solutions Development program across the enterprise and track the value of developed solutions bull Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units bull Ensure Automation Center of Excellence Business Process Management and Robotic Process Automation applications meet business and technical requirements, are maintainable, scalable and meet performance standards bull Strategically analyze opportunities and problems from a broad perspective in relation to achieving business objectives bull Bring external perspective and ideas from relevant sources, keep current with technology, governmentpolicy impacts and industry best practices bull Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance bull Develop and maintain thorough knowledge of Center of Excellence and ISD Application Management standards and processes bull Provide forward thinking technical expertise in current and emerging technologies, trends and practices bull Perform supervisorymanagerial responsibilities o Ensure adequateskilled staffing select employees o Establish performance goals and priorities o Prepare, conduct and review performance appraisals o Develop, mentor and counsel staff o Provide input andor prepare budget requirements for Annual Financial Plan (AFP) o Ensure sectionbranch goals and objectives align with divisiondepartment strategy o Ensure efficiency of operations o Leadership Level - Supervise daily activities bull Perform other duties as assigned Qualifications and Education Requirements bull Bachelor's degree in Computer Science, Information Technology, or related field, or the equivalent combination of education, training, and experience bull Significant progressively responsible experience in managingimplementing software development lifecycle in a cloud environment, preferably at a large financial services organization bull Extensive experience with Robotic Process Automation platforms (e.g., PEGA BPM, PEGA Robotics, Blue Prism, UiPath, Automation Anywhere, etc.) bull Extensive experience in programming with low-code or no code software applications bull Significant experience with software tools such as C .NET, ASP.NET, Appian and Visual Studio andor web technologies such as HTML, CSS, Java script, jQuery, Angular JS, NodeJS, etc. bull Significant experience with MVC, MS SQL Server, MySQL, andor other similar frameworks bull Significant experience in deploying solutionsapplications such as on premise and cloud (e.g., Azure, Amazon, etc.) bull Extensive experience in working with application development platforms (e.g., Pega, SharePoint, Maven, JAVA, etc.) bull Extensive experience in application analysis and design engineering functions bull Extensive experience in the application of non-functional software qualities such as resiliency, maintainability, etc. bull Significant experience in establishing operational performance metrics and driving continuous efficiencies and improvements for systems, processes, and resources bull Expert knowledge of Generic Handler SOAP, or Rest web APIs bull Extensive experience working with all levels of staff, management, stakeholders, vendors bull Extensive experience in managing multiple priorities independently andor in a team environment to achieve goals bull Significant experience in supervising, guiding and mentoring professional technical staff bull Advanced skill exercising initiative and using good judgment to make sound decisions bull Advanced skill using innovative thinking to solve problems and facilitate the decision making process bull Expert skill building effective working relationships across all levels of the organization (e.g., staff, management, and stakeholders, etc.) bull Expert skill in project management to include establishing and leading project teams managing timelinesdeadlinesresources ensuring successful project implementation bull Expert skill applying innovative approaches to solve technical design issues bull Expert skill identifying patterns of software quality and reusability bull Expert skill identifying and analyzing business requirements and recommending solutions bull Expert skill to effectively drive business, culture and technology change in a dynamic and complex operating environment bull Expert analyticalquantitative, reconciliation and deductive reasoning skills bull Expert verbal, interpersonal and written communication skills bull Expert database, word processing, spreadsheet, and presentation software skills Desired Qualifications and Education Requirements bull Master's degree in Computer Science, Information Technology, or related field bull Expert knowledge of Navy Federal products, services, programs, policies and procedures Hours Monday - Friday, 800am to 430pm Location 820 Follin Lane, Vienna VA 22180 Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOEAAMFVeteranDisability Disclaimer Navy Federal reserves the right to fill this role at a higherlower grade level based on business need. An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.