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                    Automotive Insurance Service Representative

                    Aerotek
                    Wilkes Barre, PA 18701
                    Full-time, Part-time
                    Similar jobs pay $11.29 - $16.89
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                    Job Description

                    Description:

                    Must Haves: - Prior experience working with Auto Insurance - Personal OR Commercial - Active Property and Casualty License - Strong customer service mindset - Empathy and ability de-escalate situations - Effective communication skills, ability to educate and explain - Strong Computer navigation skills Nice to Have: - Strong Call Center Experience - Team Lead or supervisory experience - Spanish/English Bilingual As of April 1st, 2021, biBERK is rolling out a brand new Auto Insurance Product Line. This will create openings for Licensed Service Reps to make changes to existing policies per customer needs. Typical changes will include adding/removing operators (drivers), adding/removing vehicles and equipment, adding/removing trailers, along with other various policy holder needs. These Representatives will operate completely separate from all other current product lines. This position will require a heavy amount of phone/computer work and will require the ability to be patient, educate, and explain things to policy holders. These individuals will also need to show empathy and be able to de-escalate situations.

                    Skills:

                    Customer Service, Customer Service Representative, Customer Service Agent, Call Center, Inbound calls, Outbound Calls, Microsoft Office, Computer Navigation, Insurance, property and casualty, P&C, Automotive, Automotive insurance, auto insurance

                    Top Skills Details:

                    Customer Service, automotive Insurance, Property and Casualty Insurance

                    Additional Skills & Qualifications:

                    -1-2 Years of Customer Service Experience -Excellent written and verbal communication skills -Strong computer navigation skills -Willingness to learn -Prior sales or insurance experience in any sector is preferred but not necessary

                    Experience Level:

                    Expert Level

                    About Aerotek:

                    We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

                    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

                    Posting ID: 600771336Posted: 2021-01-22