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    Network Engineer

    Reston, VA 20191
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    Job Summary

    As a Network Engineer you will be responsible for the design, implementation, and support for the network within the OVHcloud environment.  You will be required to understand application and hardware points of failure, performance characteristics and have the ability to identify actionable items to maintain an acceptable service level for all associated environments and applications.  You will be required to participate in an on-call rotation and serve as top-level support for network related issues. 

    Essential Duties & Responsibilities

    • Provide Tier I/II Technical Support for OVHCloud's global network infrastructure.
    • Execute or implement simple, automated and scripted changes or infrastructure requests.
    • Troubleshoot and provide customer support for technology and infrastructure issues.
    • Document and update incident technical details into ServiceNow/Jira ticketing system.
    • Escalate issues to Tier III support if unable to resolve through initial triage and troubleshooting.
    • Execution of standard operational processes which involve technology and client interfaces.

    Minimum Requirements

    • 1-2 years of hands on enterprise network operations support experience
    • CCNA certification required
    • Intermediate understanding of OSI model and troubleshooting of technology related issues
    • Intermediate understanding of network protocols (to include but not limited to): OSPF EIGRP BGP MPLS RSTP STP HSRP VRRP VRF VTP DHCP DNS CDP LLDP ARP FTP TFTP
      CCNA level knowledge and experience (at least 1yr)
    • Able to work well in a fast-paced environment and be comfortable in stressful situations
    • Can effectively communicate with both management as well as non-technical personnel on any technology issue to ensure they understand the nature of the issue and current statue easily understood on any outage conference calls
    • Detail oriented self-motivated goal driven
    • Intermediate familiarity with Cisco IOS, Nexus NX-OS and IOS-XR

    Knowledge of the following is preferred:

    • Network product: Arista
    • Virtualization network knowledge: VxLan
    • Scripting: Python, Perl
    • Devops: Linux, Github, bastion
    • Security knowledge: firewall, VPN
    • Load balancer

    Working Conditions

    Standard office environment


    Company Description – About OVHcloud

    OVHcloud™ is a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud™ provides a smarter alternative for web hosting, emails, bare metal servers, hosted private cloud, hybrid and public cloud solutions. The group manages 30 data centers across 12 sites in 4 continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud™ spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges – today and tomorrow. With a 20-year heritage and a solid European foundation, OVHcloud™ is committed to developing responsible technologies, as the group strives to be the driving force behind the next cloud evolution.

    Learn more about OVHcloud

    EEO Statement

    OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.


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    Posting ID: 593846332Posted: 2021-01-21