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    Product Manager

    New York, NY 10001
    Full-time, Part-time
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    Job Description

    Job Description

    Product Manager, SHOPSHOPS

    ShopShops is looking for a Product Manager to join our US Product team. The ideal candidate has 2-4 years of product management experience and has built e-commerce sites and mobile apps. Because you will need to collaborate with colleagues based in Beijing, Chinese (Mandarin) language is a requirement. If you're passionate about the next generation of e-commerce, and working in a fast-paced startup environment, we want to talk to you!

    About the role

    In this role, you will help our livestream hosts be successful by creating and refining the entire host user journey. You will be responsible for all aspects of the host user experience, from livestreaming and publicizing their livestream events, to building a streamlined logistics flow. You will work closely with our Engineering, Design, Marketing and Operations teams to deliver the experience and technology that drive the core engine of our business. 

    To be successful in this role, you will need to have high empathy for your target user, and be obsessed with delivering an amazing user experience. You need to be willing to roll up your sleeves and get your hands dirty with all of the details of a product, while also ensuring we are always working towards our strategic vision. You have the ability to motivate and lead a cross-functional team of designers and engineers around a mission, and can articulate the “why” behind your decisions.

    You will report to ShopShops’ US VP of Product, and partner closely with your colleagues on the Engineering, Design, and Product teams. This is a rare opportunity to be a key contributor to a small but mighty (and quickly growing) team in a fast-adopting product category that has never been more relevant. Your colleagues, remote for now, have a fun and open/honest work dynamic, a fast-paced and "roll-up-your-sleeves" startup mentality balanced with strategic vision and focus. ShopShops has VC funding from top investors, scaling revenue, a working product, and a head start in the US market - mitigating much of the startup risk. 

    Key Responsibilities and Competencies

    • Define user personas for your product and ensure that every touchpoint designed is done with those personas in mind.
    • Create, optimize, and iterate on the consumer journey where the ROI is highest.
    • Collaborate with UI/UX designers to create the best user experiences for your product.
    • Draft detailed product requirement documents and work with the Engineering team to build. 
    • Partner with Analytics and Operations team members to measure success and figure out where you need to iterate.
    • Manage/organize product and bug requests from the team for your product.
    • Many of your colleagues sit in the Beijing office, so Chinese (Mandarin) language abilities are a must.

    Personal Attributes

    • Entrepreneurial. You think outside the box; you can do more with less; you are resourceful and fiscally responsible in the pursuit of business objectives. 
    • Motivated by Scale. You want to take a company with massive market opportunity and grow its presence across the world.
    • Nimble/Agile. You enjoy stepping outside of your comfort zone and relish the opportunity to tackle new and exciting challenges. 
    • Execution Focused. Apolitical, driven by financial objectives and/or pride in work, but not personal aggrandizement.
    • Integrity. You keep your word and do not cut ethical corners. You choose to do what is right versus what is most convenient. 
    • Team Player. You are a collaborative, hardworking, problem-solver who leads by example. You would never ask anyone to do something that you are not willing to do yourself.
    • Intellectually Curious. You have a deep desire to learn new things and acquire new skills. 
    • Style Enthusiast. You get excited about shopping, personal style, design and/or fashion. Hopefully you've already downloaded the ShopShops app!

    Required Experience

    • 4+ years of professional experience, with 2+ years of product management experience at a tech company (ideally in the e-commerce space)
    • Strong analytical, organizational, and communication skills, both oral and written
    • Experience working with cross-functional teams and managing stakeholders
    • Strong UX and design sense
    • Highly capable of running nebulous projects with minimal management, from seed idea through completion.

    About ShopShops

    ShopShops is an online retail platform that enables shoppers to view, interact with and purchase goods from retail stores anywhere in the world through livestream video. By virtualizing the physical shopping experience, ShopShops is breaking down geographical boundaries for savvy customers and allowing them to shop – not just buy things - from the palm of their hand. By combining connection, community, and discovery all into one platform, ShopShops is creating the most exciting way to shop in the modern era. 

    ShopShops already streams with over 1,000 partners, across the U.S., Middle East, Europe and Asia, including brands like Marni, Rebecca Minkoff, Cynthia Rowley, Zac Posen, Everlane, Away and rag & bone. It is backed by top VCs including Union Square Ventures, TCG, Forerunner, SV Angel, XRC Labs, 3K and Founder Collective. ShopShops U.S. operations are based out of Manhattan, NYC. 

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    Posting ID: 594162036Posted: 2021-01-15