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    IT Services Lead/Network Engineer

    Unissant, Inc.
    Herndon, VA 20170
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    Job Description

    We are seeking an IT Services Lead to support our corporate Infrastructure, Systems, and Support personnel in HQ and in the field at client site locations. This position is based at HQ in Herndon, VA. This individual will need to maintain our existing network configurations, including all coordination with our external partners, firewall, servers, virtual environments, cloud services, and provide desktop support. Heshe will support the local area network (LAN), wide area network (WAN), and Internet subnets. The IT Services Lead will work with partners to perform maintenance on the network's hardware (routers, switches and firewalls), servers and other IT devices and monitor the network and server's performance (traffic, bandwidth, capacity). Heshe will support our Office 365 environment and Amazon Web Services environments and ensure proper operations and maintenance support is delivered. When responding to this opportunity, please speak to the relevancy of your work experience in your cover letter. Essential Duties and Responsibilities Maintain existing network configurations and dependencies to include primary infrastructure and private networks. Participate in change control meetings, review changes, determine risks, modify as needed, implement or assist others with completing approved changes. Monitor network usage, capacity, and performance. Perform advanced configuration and troubleshooting on firewalls, routers, switches, traffic optimizers, and load balancers. Supplement and support existing network designs and participate in new design configurations. Identify and isolate issues with complex network scenarios involving the hardware and the interconnections used for both LAN and WAN. Strong understanding of NFS, SMTP, HTTP, TCPIP. Strong understanding of Windows Server environment includes but not limited to DC, AD, DHCP, DNS, GPO, NTP. Familiarity with Linux and PowerShell scripting Monitor and manage Office 365 admin center. Provision new hardware and software. Build and maintain images of all systems, using Norton GHOST, in the Company for inventory and deployment. Maintain software licenses and compliance. Provide technical guidance and coaching. Maintain software patches Perform and monitor all VM Backups Troubleshoot network issues and provide direction and support to Tech Support associates when troubleshooting. Perform and maintain configuration backups. Develop disaster recovery plans. Provide advanced IT support relating to technical issues involving Microsoft as well as customer's core business applications. Provide remote access solution implementation and support (VPN, Terminal Services, Citrix) Configure and administer VPN remote access sessions using SSL-VPN. Experience with encryption and authentication technologies required. Provide system documentation and consulting services to include system reviews and recommendations Provide technical services and support at the network level WAN and LAN connectivity, routers, firewall and security. Work with vendors to upgrade and maintain IT Infrastructure. Implement and support disaster recovery solutions Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry Willingness to work on customer programs as much as 20 as corporate environment stabilizes. Work Experience 8+ years of recent hands-on experience with VMware Network Security. 8+ years' experience providing Corporate IT support services and general helpdesk services support. Experience designing disaster recovery and contingency planning. Experience with helpdesk ticketing systems. Extensive Firewall and AD support required. Familiar with Fortinet is a plus. Job Skills Strong Understanding of Dell hardware and switches. Manage, update, build and configure switches, routers, and firewall. Routing protocols including TCPIP, EIGRP, BGP, VRRP, OSPF Layer 3 Routing, Trunking. Cabling systems, fiber, cat5, 6 7. 1x security protocols with Fortinet. Solar Winds, PRTG, Virtualization, VMWare, and network monitoring tools knowledge is a plus. Understanding of cloud migration and environments, as well as on prim. Self-motivated, problem solving and willingness to learn Education B.S in Computer Science or related field (or equivalent work experience) Certificates, Licenses and Registrations Network+ CE (required) and Security+ CE (preferred) certifications preferred. Communication Skills Solid ability to interface, inspire and motivate at various levels of the organization. Ability to convey technical information to non-technical individuals. Demonstrated experience communicating effectively across internal and external organizations. Travel Willing to travel occasionally as needed (up to 10)
    Posting ID: 597835327Posted: 2021-01-08