Job Description: Ace Hardware Supply Place Specialist Position Summary The primary responsibilities of this position are exciting and well suited for a person with great people skills! Key to this position is building and maintaining relationships with new, as well as existing customers. More specifically, this individual will be responsible for the following responsibilities: • Market program to existing Business-to-Business customers-"Farming Inside" • Generate sales leads from potential new customers-"Farming Outside" • Create and maintain customer relationships • Learn customer base by interviewing customers, visiting outside businesses, and understanding critical buying influences in the area • Communicate with and thank customers for their business • Research quotes and orders • Process customer orders • Pick, pull, and pack in house and/or delivery items for customers • Establish sourcing of products from vendors • Track and review Business-to-Business customers purchases to identify trends and opportunities • Empower and involve entire store personnel in the B2B potential • Provide training to internal team members on product knowledge, sales skills, customer service and technology Job responsibilities may change based on the needs of the business. Some regular retail functions will be required such as basic customer service to non-B2B customers, putting orders away, and inventory management.
People skills! People skills are the top requirement for this job, along with the following: • Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn. • Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities. • Experience in a retail environment either in marketing, sales, or back office. • Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions. • Knowledge of retail computer systems, MS Word and Excel a plus. • Excellent organizational ability, high attention to detail, and ability to multi-task. • Must have a valid driver’s license and vehicle. • Ability and willingness to work flexible hours including some evenings and weekends according to the needs of the business. The minimum physical requirements for this position include: • Ability to stand for an extended period of time as well as some lifting.
Ace Hardware is an internationally known company which has over 5,000 stores in over 60 countries. We live in the communities that we do business in, and unlike our Big Box competitors, take pride in being good neighbors in the areas we operate. Most of our stores are privately owned, and we strive to be the Most Helpful Place on the Planet! At Fisher's, we believe that everyone is important from our Associates to all of our customers. We give back to our community through local sports teams, Children's Miracle Network and hiring Associates with disabilities.