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                      Customer Service Representative-Sterling, VA

                      Valvoline Instant Oil Change
                      Sterling, VA 20164
                      Full-time

                      Job Description

                      Accelerate your potential! 

                      Geared for the Driven 

                      Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? PM Lube Inc. a franchisee of Valvoline Instant Oil Change (VIOC), is hiring Customer Service Representatives. With an award-winning training program and fair and honest values, we're here to help you reach every milestone and have some fun in between. 

                      What you'll do: 

                      As a Customer Service Representative, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. Through face-to-face interactions, you will act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road. 

                      · Evaluate customers' needs, working quickly and efficiently 

                      · Contribute to a fun team atmosphere 

                      · Master products, services and company knowledge 

                      · Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers 

                      · Maintain a clean and safe workplace 

                      How you'll succeed: 

                      · You are friendly and ready to work as part of a customer-focused team 

                      · Have an eagerness to learn 

                      · You can lift up to 50 pounds 

                      · Have full mobility and the ability to work with your hands above your head 

                      · Can stand for extended periods of time and climb stairs 

                      · Have effective interpersonal, oral and written communication skills 

                      Why choose a career with VIOC? 

                      For nearly 30 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 6 locations in Virginia and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintain an unwavering dedication to hiring, developing and supporting the best talent. Isn't it time you aligned your career to your needs? Join us today! 

                      Benefits include: 

                      · Competitive pay with monthly, quarterly and yearly bonus potential 

                      · Matching 401K 

                      · On-the-job training 

                      · We promote from within- a commitment we are passionate about 

                      · No late evenings 

                      · Tuition reimbursement 

                      · Paid vacation and holidays 

                      · Medical, Dental, Vision 

                      · Paid Life Insurance 

                      · Voluntary Short- and Long-Term Disability, Accident Insurance and More 

                      PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 


                      Accelerate your potential


                      Geared for the Driven
                      Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Service Advisors. Whether you're looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone and have some fun in between.

                      What you'll do
                      As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident and exceptional under the hood and communicating with our guests.

                      • Deliver a positive first impression to each guest with a warm, friendly greeting
                      • Present oil change options and additional services based on manufacturer recommendations
                      • Build trust and win repeat, loyal customers
                      • Evaluate customers' needs, working quickly and efficiently
                      • Provide hands-on assistance under the hood as needed
                      • Master products, services, and company knowledge

                      How you'll succeed
                      • Have effective interpersonal, oral communication skills
                      • You enjoy interacting with people face-to-face
                      • You are friendly and ready to work as part of a customer-focused team
                      • Have an eagerness to learn and grow
                      • You can lift up to 50 pounds
                      • Have full mobility and the ability to work with your hands above your head
                      • Can stand for extended periods of time and climb stairs

                      Why choose a career with VIOC?
                      For over 30 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 1,100 locations across the U.S. and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today!

                      Benefits include:
                      • Competitive pay & flexible work schedule
                      • Flexible hours
                      • We promote from within - a commitment we are passionate about
                      • No late evenings
                      • Tuition reimbursement *
                      • Paid vacation, holidays, and sick time*
                      • Medical, dental, vision, and 401(k) savings plans*

                      *Terms and conditions apply and benefits may differ depending on location

                      Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


                      Posting ID: 560366778Posted: 2020-06-13