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117 Hotel Manager Jobs

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  • Urgently Hiring

Side Gig (Chose When You Work)

Shifts by Snagajob

14531 Montevideo Rd, Poolesville, MD 20837
8.3 miles
Full-time, Part-time

    Shift Manager

    Taco Bell

    7620 Linton Hall Road, Gainesville, VA 20155
    18.6 miles
    Full-time

      General Manager Full Time-GMA-203100

      Extended Stay America

      Gaithersburg, MD 20883
      16.8 miles
      Full-time, Part-time
      • Urgently Hiring

      Side Gig (Chose When You Work)

      Shifts by Snagajob

      129 W Maple Ave W, Vienna, VA 22180
      15.5 miles
      Full-time, Part-time

        Restaurant General Manager

        Taco Bell

        7620 Linton Hall Road, Gainesville, VA 20155
        18.6 miles
        Full-time

          Assistant General Manager

          Taco Bell

          7620 Linton Hall Road, Gainesville, VA 20155
          18.6 miles
          Full-time

            Team Member Food Champion

            Taco Bell

            7620 Linton Hall Road, Gainesville, VA 20155
            18.6 miles
            Full-time, Part-time

              Team Member Service Champion

              Taco Bell

              7620 Linton Hall Road, Gainesville, VA 20155
              18.6 miles
              Full-time, Part-time

                Night Guest Laundry Attend-FT-102010

                Extended Stay America

                Fairfax, VA 22032
                18.7 miles
                Full-time, Part-time

                  Guest Services Rep Part Time-104020

                  Extended Stay America

                  Fairfax, VA 22032
                  18.7 miles
                  Full-time, Part-time

                    Front Desk Agent

                    Hyatt House Herndon/Reston
                    Herndon, VA 20170
                    Full-time, Part-time
                    Similar jobs pay $14.00 - $14.73
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                    Job Description

                    Job Description

                    Part Time Front Desk Agent 

                    The Front Office Agent is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, and during their stay, from check-in to checkout. This employee will be responsible for registration, checkout, and cashiering. 

                     What you will be doing
                    • Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
                    • Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
                    • Resolve guest problems and complaints following the “L.E.A.D” Widewaters Hotels process.
                    • Upsell guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
                    • Make restaurant, transportation, and/or entertainment reservations for guests, plus other Concierge services as requested and have thorough knowledge of hotel amenities, company, and local area & attractions.
                    • Communicate with other hotel departments to maintain a high level of guest satisfaction.
                    • Maintain an understanding of hotel history, services, facility information, and rates and packages.
                    • Thank guests with genuine appreciation at the end of each stay, and ask “Is there anything that we could have done better to make your stay more enjoyable?”
                    • Register guests in Reservations/PMS and follow proper check-in, check out procedures.
                    • Review Front Desk log when coming on shift and record pertinent information as needed throughout the shift.
                    • Post charges to individual room or master account.
                    • Manage cash/credit transactions and maintain a personal bank.
                    • Accept payment for guest accounts including third party, advance purchase reservations, and during the time of registration at check- in/check-out.
                    • Develop and maintain positive working relationships with others and support team to reach goals.
                    • Assists others as needed and special projects, as necessary.
                     Requirements
                    • Associates Degree in Hospitality or Travel & Tourism preferred. 
                    • A minimum of one (1) year experience in a front office role.
                    • Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.
                    • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
                    • Strong Guest Service Skills
                    • Able to work on PMS software.
                    • Able to communicate effectively with guests, management, and co-workers.
                    • CPR certification is a plus.
                    • Must be able to stand up to 8 hours at a time.
                    • Must have a positive attitude at all times.
                    Posting ID: 574495761Posted: 2020-09-27