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    URGENT - Customer Service Representative

    ECS Relations
    Germantown, MD 20874
    Full-time, Part-time
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    Job Description

    Job Description

    ***WE ARE CURRENTLY CONDUCTING PHONE INTERVIEWS & ZOOM VIDEO INTERVIEWS

    As other companies downsize, we continue to experience growth. Our efforts are focused on creating more jobs. Due to recent growth, we have been approved to increase our workforce and we need to fill positions IMMEDIATELY.

    Multiple position openings

    • Office Location: Germantown, MD / Remote - Work from Home - Must live in MARYLAND
    • Representative: 15 - 25 Positions
    • Supervisor: 6 Positions

    Representatives are assigned a Territory within proximity of their residence.

    We have open territories throughout:

    • Montgomery County
    • Baltimore City County
    • Baltimore County
    • Pima County
    • Anne Arundel County
    • Howard County
    • Harford County
    • Carroll County
    • Frederick County
    • Prince George's County

    We are looking to fill multiple Service Representative and Supervisor positions in a very fast-paced environment. We are a growing company looking for high-energy individuals. Candidates must enjoy helping clients, building relationships with clients, and must maintain relationships. Candidates must be able to handle multiple client accounts while continuing to grow the business. You must stay current with the benefits available to clients through our continuing education training programs. Provide excellent service to clients and be in constant contact.

    As a representative, you will serve client families in designated territories throughout the area. You will be assigned a territory in accordance with your place of residence. You will be sitting with the client’s one on one and serve as the client's point of contact and creating an ongoing relationship.

    Responsibilities:

    • Provide explanations to clients
    • Build rapport with clients
    • Provide recommendations based on clients needs
    • Help clients with basic maintenance
    • Develop and Maintain client relationships
    • Stay in constant contact with clients
    • Process client requests

    Requirements:

    • 1 Year of customer service related experience
    • High school diploma/GED
    • High energy and outgoing personality
    • Excellent communication skills
    • Willingness to work Saturday or Sunday

    Full-Time Representative:

    • 65,000 – 72,000

    Benefits:

    • Eligible after 90 days for Representative, Spouse and children

     

    Company Description

    ECS Relations focuses on placing top talent with the top companies Nationwide and Canada. We screen potential candidates, match candidates with the proper companies and cultures, provide temporary and permanent job placement as well as creative and innovative resume help. Our team is dedicated to helping our candidates find the right fit and we pride ourselves with a people-first mentality.
    Posting ID: 596538284Posted: 2021-01-19