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198 Jaguar Sacramento Land Rover Sacramento Jobs

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        Sales Client Advisor - Jaguar Land Rover Sacramento

        Jaguar Land Rover Sacramento
        Sacramento, CA 94203
        Full-time, Part-time
        Similar jobs pay $12.00 - $14.74
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        Job Description

        Job Description

        SUMMARY

        Sells/leases new- and used-vehicles at dealership.  Meets gross profit, volume, and customer satisfaction standards.

         

        ESSENTIAL DUTIES include the following. Other duties may be assigned.

         

        • Satisfies the transportation needs of vehicle purchasers.

        • Sells/leases and delivers a minimum of 8 units per month.

        • Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

        • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.

        • Explains fully product performance, application, and benefits to prospects.

        • Describes all optional equipment available for customer purchase.

        • Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.

        • Utilizes dealership sales control and follow-up system.

        • Exhibits high level of commitment to customer satisfaction.

        • Knows and understands the federal, state, and local laws which govern retail automobile sales.

        • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

        • Attends product and sales training courses as requested by sales manager.

        • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.

        • Knows and understands equity and values, and is able to explain depreciation to the customer.

        • Ensures that the sales manager has an opportunity to meet each customer.

        • Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).

        • Writes complete sales orders and processes paperwork in accordance with established dealership policies.

        • Prepares sold vehicles for customer delivery prior to customer arrival.

        • Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.

        • Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

        • Schedules first service appointment.

        • Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.

        • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

        • Maintains a prospect development system.

        • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

        • Attends sales meetings.

        • Maintains professional appearance.

         

        QUALIFICATIONS

        Sales experience preferred.

        Ability to communicate effectively.

        Independently motivated with the ability to work within a team environment.

        Excellent customer service/satisfaction skills.

        Organized and computer proficient – must be skilled in MS Word, Excel, and Outlook. Clean DMV.

        Posting ID: 576835509Posted: 2021-01-22