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    Workforce Specialist (Detroit Job Corps Center)

    SER Metro-Detroit
    Detroit, MI 48206
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    SER Metro-Detroit Corporation in partnership with SERRATO Corporation

    Position: Workforce Specialist

    Reports To: Center Director

    Department: Business Community Liaison

    Division: Youth Services Division

    FLSA STATUS: Non-Exempt (Hourly)

    Location: Detroit Job Corps Center, 11801 Woodrow Wilson St. Detroit MI, 48206

    Primary Position Objectives: Plans and conducts community relations program designed to create and maintain favorable public relations for the center and its students in accordance with DOL, PRH, and center requirements.

    Position Responsibilities:

    · Review and analyze relevant Labor Market Information to identify businesses and industries that should be targeted for involvement with the center.

    · Oversee Center Industry Council, including: Recruiting appropriate employers onto Council; organizing and running council meetings (2 per year); training employers to use LMI (Labor Market Information) appropriately to make trade recommendations for centers; facilitating employer feedback regarding TAR and curriculum adaptations.

    · Develop meaningful relationships and partnerships with local and distant businesses that lead to work-based learning and employment placements for students.

    · Coordinate outreach to employers with other BCLs at other centers and at regional level and with the regional Job Developer.

    · Serve as primary contact for employers who contact the center.

    · Oversee Community Relations Committee.

    · Develop meaningful relationships and partnerships with community leaders, community organizations, WIBS, Youth Councils, and One-Stops.

    · Communicate with the community regarding Job Corps activities and plans; serve as spokesperson for the center.

    · Maintain continuous contact with appropriate center staff, OAP contractors and other Job Corps stakeholders, and involve them in outreach and communication activities as appropriate.

    · Maintain contact with appropriate elected officials and update them on center activities and accomplishments.

    · Provide regular progress reports and updates to Center Director and regional office.

    · Attend regional and national Job Corps meetings as requested.

    · Establish relationships with members of the community.

    · Help plan activities of mutual interest in the community.

    · Participates in weekly meetings and special related functions.

    · Provides technical support to the WBL program.

    · Maintains good housekeeping in all areas and complies with safety practices.

    · Follows CDSS plan and Code of Conduct system daily.

    · Comply with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures.

    · Help train and develop CTT department to develop jobs for students in the trade areas.

    · Maintain good housekeeping in all areas and complies with safety practices.

    · Models, mentors, monitors appropriate Career Success Standards.

    · Participate in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination.


    Position Competencies & Performance Standards/Results

    Effective Communication

    · Presents information both clearly and concisely and regularly confirms correct interpretation of information.

    · Very high standard of communication skills both written and oral for the presentation of facts and ideas.

    · Written communication must be clear, concise, easy to read and comprehend.

    Organization of Work

    · Demonstrates the ability to handle several projects simultaneously.

    · Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.

    · Continually seek ways to improve the service provided via development of professional skills and personal growth.

    · Initiates and responds to suggestions for improving service.



    · Excellent written and verbal communication skills.

    · Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel.



    One to two years related experience and/or training. One to two years of supervisory experience.



    Bachelor’s degree from a four-year college or university in a related field and/or equivalent combination of education and related experience.


    Certificates, Licenses, Registrations

    Valid State Driver’s License.


    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.


    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

    This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.


    The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.


    Company Description

    Since 1971, SER Metro-Detroit has consistently maintained a high-performance record in the skills training and placement of consumers into unsubsidized employment in the private sector and in providing employers with a diverse, qualified workforce. The means by which our mission of cultivating a qualified, skilled and adaptable workforce for metropolitan Detroit and the global economy is reflected in our name: SER: Service, Employment, and Redevelopment.

    SER Metro-Detroit works to give each consumer of services the resources needed to create a life of self-sufficiency and self-fulfillment. SER program mix includes: literacy and education, job readiness skills training, occupational skills training, vocational skills training, job seeker and employer services, welfare reform programming, economic and community development, employment, and extensive youth programming. The services delivery system includes the active participation of the public and private sectors, education, and government.

    SER Metro-Detroit staff of committed individuals is a major asset to those whom we serve, as is the network of business partners, human services agencies, faith-based organizations, workforce development partners, educators, employers, state and government agencies and other stakeholders.

    Please visit our website

    SER Metro-Detroit is an equal opportunity employer funded in part by the Michigan Department of Career Development and the Detroit Employment Solutions Corporation.

    SERCO, INC- SER Metro-Detroit's subsidiary company

    To learn more about SERCO, please visit our website at
    Posting ID: 596448223Posted: 2021-01-17