SER Metro-Detroit Corporation in partnership with SERRATO Corporation
Position: Workforce Specialist
Reports To: Center Director
Department: Business Community Liaison
Division: Youth Services Division
FLSA STATUS: Non-Exempt (Hourly)
Location: Detroit Job Corps Center, 11801 Woodrow Wilson St. Detroit MI, 48206
Primary Position Objectives: Plans and conducts community relations program designed to create and maintain favorable public relations for the center and its students in accordance with DOL, PRH, and center requirements.
· Review and analyze relevant Labor Market Information to identify businesses and industries that should be targeted for involvement with the center.
· Oversee Center Industry Council, including: Recruiting appropriate employers onto Council; organizing and running council meetings (2 per year); training employers to use LMI (Labor Market Information) appropriately to make trade recommendations for centers; facilitating employer feedback regarding TAR and curriculum adaptations.
· Develop meaningful relationships and partnerships with local and distant businesses that lead to work-based learning and employment placements for students.
· Coordinate outreach to employers with other BCLs at other centers and at regional level and with the regional Job Developer.
· Serve as primary contact for employers who contact the center.
· Oversee Community Relations Committee.
· Develop meaningful relationships and partnerships with community leaders, community organizations, WIBS, Youth Councils, and One-Stops.
· Communicate with the community regarding Job Corps activities and plans; serve as spokesperson for the center.
· Maintain continuous contact with appropriate center staff, OAP contractors and other Job Corps stakeholders, and involve them in outreach and communication activities as appropriate.
· Maintain contact with appropriate elected officials and update them on center activities and accomplishments.
· Provide regular progress reports and updates to Center Director and regional office.
· Attend regional and national Job Corps meetings as requested.
· Establish relationships with members of the community.
· Help plan activities of mutual interest in the community.
· Participates in weekly meetings and special related functions.
· Provides technical support to the WBL program.
· Maintains good housekeeping in all areas and complies with safety practices.
· Follows CDSS plan and Code of Conduct system daily.
· Comply with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures.
· Help train and develop CTT department to develop jobs for students in the trade areas.
· Maintain good housekeeping in all areas and complies with safety practices.
· Models, mentors, monitors appropriate Career Success Standards.
· Participate in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination.
Position Competencies & Performance Standards/Results
· Presents information both clearly and concisely and regularly confirms correct interpretation of information.
· Very high standard of communication skills both written and oral for the presentation of facts and ideas.
· Written communication must be clear, concise, easy to read and comprehend.
Organization of Work
· Demonstrates the ability to handle several projects simultaneously.
· Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
· Continually seek ways to improve the service provided via development of professional skills and personal growth.
· Initiates and responds to suggestions for improving service.
· Excellent written and verbal communication skills.
· Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel.
One to two years related experience and/or training. One to two years of supervisory experience.
Bachelor’s degree from a four-year college or university in a related field and/or equivalent combination of education and related experience.
Certificates, Licenses, Registrations
Valid State Driver’s License.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.
This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.
The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.