JES Foundation Repair, a Groundworks Company, is growing rapidly and seeks a proven Production Administrative Assistant. We have been in business for over 25 years specializing in damaged foundations of all types including residential and commercial structures. We serve Virginia Beach, Chester, Manassas, Appomattox, Salem, and other surrounding areas. There’s a good reason why we’re known best for being better. And it starts with Integrity: we don’t believe in hard sales and pushy salesmen. A company is only as good as the people it hires. And we hire only the best. Every certified field inspector has experience in construction, engineering or some other area of housing industry. We here at JES Foundation Repair are dedicated to finding a Production Administrative Assistant that would be a great fit for our company, and most importantly our customers!
We have been honored with the Best of Houzz in 2019, and also hold an A+ Better Business Bureau rating which highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.
We seek applicants with the ability to grow and expand our presence in Virginia, North Carolina, Washington, and Maryland.
The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.
What we provide for our employees:
Full-time nonseasonal work!!!
Superior training will ensure you start with immediate success
Competitive and rewarding, family-oriented culture
Advanced leadership training opportunities
World-class training and support
Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.
Provide administrative support for timekeeping
Create weekly job packs
Create and close purchase orders
Ensure office equipment is in working order to include scheduling maintenance
Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
Setting and confirming install dates
Mailing customer information packets
Following up with customers on a variety of issues
Keeping customer records current and updated
Works directly with the sales team
Ability to assist the sales team and customer with contract addendums
What is required to join our team as a Production Administrative Assistant:
High School Degree/GED
1-2 years Administrative Assistant experience preferred
Previous call center or customer service preferred
Must be positive and motivated with excellent communications skills
Ability to adapt quickly to changes in work strategy
Excellent computer skills
Great oral and verbal communication