593 John Yurconic Agency Jobs

The primary responsibility of this position is capturing and processing electronic fingerprint enrollments according to the requirements of the specific program for which a customer is being fingerprinted. The tech will verify the applicant’s identity documents to ensure they are valid and match the individual applying for the credential. The tech will adhere to all privacy and security laws as reviewed in training to ensure the protection of customer information. The tech is expected to deliver exceptional customer service during the enrollment process.

Essential Job Functions (includes But Is Not Limited To)

• Provide superior customer service to  customers.
• Conduct maintenance and basic troubleshooting to all necessary equipment, including both hardware and software.
• Roll quality fingerprints and capture other biometric information to meet or exceed program standards. Verify identity, and scan approved documents.
• Complete all paperwork and tasks associated with the applicant fingerprint process in an accurate and timely manner.
• Uphold the principals of confidentiality as they relate to this position.