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    Call Center Representative

    Michigan Legacy Credit Union
    Warren, MI 48088
    Full-time, Part-time
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    Job Description

    Job Description

    Call Center Representative, Michigan Legacy Credit Union, Wyandotte and Warren, MI
    WANTED: Signing Bonus!! We are expanding our Call Center!! Michigan Legacy CU is looking for energetic, personable Sales and Service Call Center Representative for full-time position at its recently renovated Wyandotte or Warren branch.

    The ideal candidate will have proven track record of providing phenomenal service and great sales record, preferably in a financial or retail environment. A large amount of the candidate’s performance will be based on sales referrals. 

    The qualified candidate will be responsible for:

    • providing excellent service to members by teleconference, telephone, email, internet, or mail; determining members' financial services needs, and recommending services, and products that address those needs
    • processing basic financial transactions for members including such functions as account transfers, loan payments for members
    • responding to routine member inquiries regarding the operation of accounts
    • They must possess the ability to multi-task, and the ability to work independently while still having a desire to contribute to a team
    • They must have a working knowledge of Microsoft Outlook, Word, and Excel. 
    • Compensation will be based on experience, and the benefit package is excellent. Must be available M-F 8:30am-6pm and Saturday 8:30am-1pm. Signing Bonus only available to new and external candidates.

    Company Description

    Michigan Legacy Credit Union, formerly known as Affinity Group Credit Union is a member owned, not-for-profit financial cooperative serving members who live, work, worship, attend school, or own a business in Wayne, Oakland, Macomb, Monroe and Livingston counties. Michigan Legacy Credit Union is committed to providing quality financial services at a competitive price delivered in a professional and efficient manner, while keeping members and their needs first. For additional information on Michigan Legacy Credit Union visit:
    Posting ID: 594557835Posted: 2021-01-17