Call Center Representative, Michigan Legacy Credit Union, Wyandotte and Warren, MI
WANTED: Signing Bonus!! We are expanding our Call Center!! Michigan Legacy CU is looking for energetic, personable Sales and Service Call Center Representative for full-time position at its recently renovated Wyandotte or Warren branch.
The ideal candidate will have proven track record of providing phenomenal service and great sales record, preferably in a financial or retail environment. A large amount of the candidate’s performance will be based on sales referrals.
The qualified candidate will be responsible for:
- providing excellent service to members by teleconference, telephone, email, internet, or mail; determining members' financial services needs, and recommending services, and products that address those needs
- processing basic financial transactions for members including such functions as account transfers, loan payments for members
- responding to routine member inquiries regarding the operation of accounts
- They must possess the ability to multi-task, and the ability to work independently while still having a desire to contribute to a team
- They must have a working knowledge of Microsoft Outlook, Word, and Excel.
- Compensation will be based on experience, and the benefit package is excellent. Must be available M-F 8:30am-6pm and Saturday 8:30am-1pm. Signing Bonus only available to new and external candidates.
Michigan Legacy Credit Union, formerly known as Affinity Group Credit Union is a member owned, not-for-profit financial cooperative serving members who live, work, worship, attend school, or own a business in Wayne, Oakland, Macomb, Monroe and Livingston counties. Michigan Legacy Credit Union is committed to providing quality financial services at a competitive price delivered in a professional and efficient manner, while keeping members and their needs first. For additional information on Michigan Legacy Credit Union visit: www.michiganlegacycu.org.
Posting ID: 594557835Posted: 2021-01-17