Juvly Aesthetics, a leading provider of medical aesthetic services, continues to innovate and evolve with a new opportunity to build out our customer success team.
Our offices and clients come from all walks of life and areas. We strive to provide the highest quality in products, services, and cutting edge technology to ensure we bring the very best in skill, value, transparency, and education each and every one of our clients. We consider our role is to bring safe, consistent and world class approachable luxury to all markets we serve.
About the Success Team
The Success Team is a fast-evolving team designed to drive results for our clinical staff and experts. We are product experts responsible for ensuring Juvly clients education, information, and are engaged as they start or continue on their aesthetic journey. The Success Team manages the complete client ecosystem through phone, email, text, and chat efforts. Additionally, the Success team works closely with the product, category management, and marketing team to design and execute targeted campaigns to new and established clients. We provide a concierge service to accompany the clinical expertise we provide.About the Role
The Customer Success Manager serves as the primary point of contact for Juvly Aesthetic clients. Using in-depth knowledge of Juvlys services, client expectations, product lines, and aesthetic goals, the CSM drives and increases adoption and responsible participation ensuring every person is getting their optimal experience. With their in-depth product knowledge, the CSM demonstrates offering guidance far beyond appointment or receptionist services. CSMs provide best practices that are integral to the day to day experience and greatly facilitate driving the very best outcomes not only for clients but for our medical staff as well. The CSM is an integral and involved part of the team. The CSM may handle escalations and coordinate across functional areas of the company, including Sales, Product, Customer Support, and Skincare and Safety.
More About Us
Juvly Aesthetics is a local services marketplace one of the largest in the U.S. that helps thousands of clients and customer enhance their natural beauty and optimize their treatments and home routines. With a deep understanding of the science, world-class expertise, and fast-paced entrepreneurial spirit we empower men and women to look and feel their very best.
Juvly Aesthetics embraces diversity. We are proud to be an equal opportunity workplace. We do not discriminate based on sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.
The company has availability for health, dental, vision, and 401k options.
Significant discounts on products and services