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34 Kansas City Mail Distribution Center Jobs

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Director of Facility Accounting


, West Mclean, VA 22102
15.2 miles Full-time
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Sr Administrative Assistant (Admin Support Assistant III))

Capital One

, Mclean, VA 22101
18.6 miles Full-time, Part-time

    Customer Service/Call Center Rep.

    Amazon Distribution Center
    13818 Braddock Rd,, Centreville, Va, VA 20121
    Part-time, Full-time
    Refer friends, get paid!

    Job Description

    Job Summary

    We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

    Duties and Responsibilities

    • Listen, document, and help resolve conflicts with customers
    • Answer questions or handle complaints from customers
    • Field phone calls, emails, and chat requests
    • Provide information to customers about order status and product queries
    • Process customer orders/changes/returns according to established department policies and procedures
    • Work closely with the credit department to resolve disputed credit items

    Requirements and Qualifications

    • High school diploma or equivalent
    • Customer service experience a plus
    • Experience with corporate phone systems or switchboard preferred
    • Flexible schedule
    Posting ID: 600158779Posted: 2021-01-17