38 Kennelwood Pet Resorts Jobs

Kennelwood Pet Resorts Philosophy: The experiences we create form connections that build trust and confidence.

Safety, Accuracy, Courtesy, Pride, and Accessibility are company values we expect every employee to commit to in their day-to-day role in our culture.

GENERAL SUMMARY:

Responsible for establishing and maintaining Guest Services; oversee and is accountable for the operation of the store ensuring maximum safety, sales and profitability.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure that guest expectations are exceeded
• Provide a Guest friendly environment which includes greeting and acknowledging every guest
• Maintain outstanding standards, solid product knowledge and other components of Guest Services
• Develop and implement plans to maximize sales and meet or exceed goals and objectives
• Control/shrink expenses and payroll
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations
• Review department/store trends and recommend and initiate changes for maximizing goals and objectives
• Ensure compliance of policies and procedures through daily store management and staff meetings, store walk-through and audits
  
• Evaluate and react to performance issues
• Actively recruit top performance candidates
• Train and develop employees in all aspects of the business; direct and monitor training and development of store personnel
• Able to react to change productively and handle other essential tasks as assigned by General Manager
  

To apply for this position, go to www.kennelwood.com

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