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Assistant Program Director - Quality Control and Data Analytics with Security Clearance

MVM
Ashburn, VA 20147
Full-time, Part-time
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Job Description


Title: Assistant Program Director - Quality Control and Data Analytics Location: Ashburn, VA Duration: Contingent upon award Travel: As needed Shift: Standard business hours About MVM, Inc. Service, Support, Success are the pillars upon which MVM's founders built the company, and they continue to serve as MVM's core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members. Working at MVM takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally.  We seek employees who are passionate about serving and making a difference in lives of others. In anticipation of a contract award, we're looking to add an Assistant Program Director of Quality Control.  If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you! What You'll Get to Do! The Assistant Program Director of Quality Control will oversee the quality control and compliance aspect supporting the ORR (Office of Refugee Resettlement) Reunification Management program and will be responsible for process analysis, and assessment of current program to identify more efficient procedures Key functions you will perform! * Ensure ongoing program-wide compliance with the company's quality control plan, government and MVM standards, policies, procedures, and guidance; applicable laws and regulations; and MVM Operational policies and procedures
* Document, research, analyze, and recommend improvements to business processes and overall organizational performance while ensuring effective contract compliance
* Evaluate overall effectiveness and make detailed recommendations to the QC plan and employee performance metrics
* Serve as a secondary point of contact for all aspects of program performance
* Lead the implementation, management and oversight of all work product reviews and Quality Control Plans
* Participate in the drafting and recurring review/updates for all programmatic policies, procedures, and training materials to incorporate best practices and ensure ongoing compliance
* Works closely with various departments to include Assistant Program Directors to identify any training needs necessary
* Perform quality assurance audits of internal inspections programs (scheduled or unannounced)
* Develop and conduct micro and macro audit reviews, operational inspections and analysis of offices, regions, equipment and agency work products and provide detailed reports identifying problem areas 
* Work with Management team to identify and improve or remedy QC issues throughout the program   
* Immediately inform MVM Management and program stakeholders of any potential issues or noncompliance
* Travel as needed to regional offices and to meet with the client and executive team What you will need to have: * A bachelor's degree in Business Management or a related field
* PMP (Project Management Professional) certification
* Experience with ISO 9001 certified businesses or a Lead Auditor Certification
* 5-7 years of demonstrated experience in business process analysis and quality control
* Experience in all aspects of managing large contracts
* Experience in analyzing information and utilizing data and metrics to identify trends and areas of improvement
* Experience in reviewing program requirements and implementing a QC plan to ensure contract compliance
* Experience in consistently reviewing program processes to identify any deficiencies
* Ability to implement, enforce, and review metrics to identify more efficient processes
* Demonstrated experience in rapidly rolling out new policies and procedures as it pertains to contract or operational changes
* Experience scheduling personnel
* Previous experience serving as a primary or secondary point of contact for executives
* Ability to manage and track various personnel across labor categories and positions (e.g. administrative and technical support personnel)
* Ability to lead, implement, manage and oversight all of work product reviews and Quality Control plans
* Ability to identify training aspects needed across the program's various departments to improve on programs operational areas Preferred Skills: * Great organizational and communication skills
* Social work background or similar, with experience working on ORR programs
* Background and knowledge of ORR programs and policies and experience executing said policies
* Local to the Ashburn, VA area Clearance: * Applicants selected will be subject to a Government background investigation and may need to meet eligibility requirements for access to classified information. Security Requirements: * U.S. Citizenship
* Must have lived in the US at least three (3) of the past five (5) years
* Ability to obtain/maintain a Security Clearance
* Favorable credit check These requirements are thoroughly reviewed during the employment screening process. Acceptance for this opportunity is dependent upon meeting all qualification/selection criteria. We Offer... * Paid training, fun, talented and driven teammates
* Knowledgeable, encouraging and present leadership
* A diverse and community-minded organization
* Career growth and learning opportunities for aspiring minds
* A competitive benefits package, and fosters a highly skilled, energized and empowered workforce. Due to the high volume of applications received, the Recruiting Department will contact you directly, should you be selected to advance in our recruitment process. If you have what it takes, apply now!! Keywords: Quality Control, ISO 9001, Process Improvement, Lead Auditor For more information about the company please visit our website at www.mvminc.com
MVM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
Posting ID: 602972520Posted: 2021-02-17