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    Human Resources/Client Support Manager

    Keyes2Life, Inc.
    Chicago, IL 60601
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    Keyes2Life, Inc. is a thriving Home Care Agency that provides in-home care, including but is not limited to, assisting clients with activities of daily living, companionship, light housekeeping, meal preparation, laundry, errands and personal care to help them remain safely at home.

    Job Summary:

    HR Duties:

    Oversee current supervisors to ensure:

    • accurate scheduling, shift coverage,
    • conduction of new employee interviews, hiring, on-boarding and orientation, reference checks and background checks
    • routine office procedures are carried out effeciently and per agency philosophy/policies/procedures

    Coordinate staff/provider meetings

    Schedule/Perform employee supervisory visits (quarterly)

    Perform client check-ins calls/visits (monthly)

    Head the Quality Improvement Team (quarterly)

    Manage/Respond To:

    • employee questions/concerns
    • new client referrals
    • client complaints
    • employee incentive/reward program
    • biweekly payroll

    Optional: Perform In-Home Assessments/New Client Contracts for additional commission

    Report to Agency Director

    We are seeking a Manager who meets the following:

    General Requirements:

    Applicants must have:
    - Reliable Transportation (minor travel for supervisory visits required within Cook, Kane and DuPage County
    - A Negative Drug Screen
    - Clean Background Check

    Educational Requirements:

    High School Diploma or Equivalent

    Minimum Qualifications:

    1) Experience in data entry, customer service, payroll management, HR management (1 year with good references requested)

    2) Computer skills with Microsoft Office, Excel and scheduling programs

    3) Scheduling experience preferred (but we can also train the right candidate)

    4) Must possess and demonstrate excellent verbal and written communication skills

    5) Must be able to work in a fast paced, unpredictable environment

    6) Must have exceptional phone presence, experience with answering phones in a very professional and energetic way

    7) Must have patience, enthusiasm, cheerful disposition and tact

    8) Strong organizational skills and ability to multi-task

    9) Must have a respectful demeanor and easy to work with

    10) Understanding of basic labor laws

    Job Posted by ApplicantPro

    Posting ID: 577072373Posted: 2021-01-18