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    Bilingual-SPANISH Remote Customer Service Agent- Temporary with possibility of long term

    Frontline Call Center
    Manassas, VA 20108
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    Frontline Call Center is now seeking qualified applicants to workfrom home!

    We have Openings for our Dedicated Support- Bilingual Team

    * Must be available to start right away

    * Must be have open availability.

    * Attendance is vital!

    This position entails handling inbound calls for a single dedicated account.

    Desired Skills:

    Excellent verbal/written communication skills
    Ability to deal with upset customers, and calm them down
    Exceptionalattention to detail and ability to multitask.
    Prior call center experience in a high call volume environment preferred.

    Applicant must be able to show empathy and keep a caller on track.

    Job Requirements:

    -A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers can't hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc.

    -A high quality USB headset for training and live calls


    -A strong, reliable and hardwired internet connection. --- Minimum speeds of 20mbps download, 5mbps upload and LESS than 50ms ping time is required! ----


    -A computer equipped with a fast processor and sufficient hard drive size.

    -Previous call center experience strongly preferred.

    - MUST HAVE A HOME PHONE

    The following shift is available:

    Job Type: FT Temp, with the possibility of year round position.

    Shift: Day and Evening/Weekends

    Pay rate: $11.50-12.00/hr

    **Frontline is currently only hiring in these states: WA, FL, GA, LA, MI, NC, NE, OH, TX, UT, and VA**

    Experience:

    • Call Center: 2 years (Preferred)
    • Customer Service: 5 years (Preferred)



    Job Posted by ApplicantPro

    Posting ID: 568194298Posted: 2021-01-22