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Frontline Call Center is now seeking qualified applicants to workfrom home!

We have Openings for our Dedicated Support- Bilingual Team

* Must be available to start right away

* Must be have open availability.

* Attendance is vital!

This position entails handling inbound calls for a single dedicated account.

Desired Skills:

Excellent verbal/written communication skills
Ability to deal with upset customers, and calm them down
Exceptionalattention to detail and ability to multitask.
Prior call center experience in a high call volume environment preferred.

Applicant must be able to show empathy and keep a caller on track.

Job Requirements:

-A quiet place to work at home with a locking door. It is critical to prevent background noise on calls by choosing a distraction-free area where callers can't hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc.

-A high quality USB headset for training and live calls

-A strong, reliable and hardwired internet connection. --- Minimum speeds of 20mbps download, 5mbps upload and LESS than 50ms ping time is required! ----

-A computer equipped with a fast processor and sufficient hard drive size.

-Previous call center experience strongly preferred.

- MUST HAVE A HOME PHONE

The following shift is available:

Job Type: FT Temp, with the possibility of year round position.

Shift: Day and Evening/Weekends

Pay rate: $11.50-12.00/hr

**Frontline is currently only hiring in these states: WA, FL, GA, LA, MI, NC, NE, OH, TX, UT, and VA**

Experience:

• Call Center: 2 years (Preferred)
• Customer Service: 5 years (Preferred)

Job Posted by ApplicantPro