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    Call Center Representative

    Pathfinders, Inc.
    Philadelphia, PA 19019
    Full-time, Part-time
    Similar jobs pay $8.99 - $14.81
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    Job Description

    Job Description

    We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services


    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    About Pathfinders, Inc.

    Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

    Inc. 5000 winner - 5 years
    Philly's Fastest Growing Companies - 5 years
    Posting ID: 600820643Posted: 2021-01-28