Job Title: Registered Nurse (RN) – Clinical Supervisor
FLSA Status: Exempt
Reports to: Site Manager - Provo
Supervises: Medical Assistants, Referrals
Job Summary: The Registered Nurse (RN) - Clinical Supervisor provides interdisciplinary, culturally appropriate, and comprehensive care. This is considered a leadership position that supervises Medical Assistants and other clinical staff. He/She works collaboratively with direct reports and other staff members to ensure all patients receive quality care and services.
Education or Formal Training (Licenses/Certifications):
Knowledge, Skills, and Abilities:
Oversees the performance of the medical assistants working in the clinic, assisting with patient flow issues, performing procedures as needed, assisting with patient assessments, ensuring collaboration with all clinic care team members provide the best outcomes for MCHC patients.
Responsible to hire, train, educate, and supervise Medical Assistants to ensure effective and efficient patient care is being provided. In doing so, ensures that each patient receives quality, patient-centered care following established clinical guidelines for preventive care, chronic disease management, and MAT (Medically Assisted Treatment) program. Responsible for evaluating MA performance, providing additional mentoring as needed, ensuring collaboration, providing conflict resolution, performing all duties related to MA scheduling and time sheet oversight and signoff.
Ensure all performance measures are met, which include but are not limited to, clinical quality measures and UDS measures. Provide clinical and administrative supervision and/or assistance to the clinical team, including MAs, externs, Referral Coordinators, and phlebotomists as required. Ensures The Joint Commission standards are being met.
Assists Site Manager as needed with inventory and maintenance logs, and other workflow. Responsible for inventory audits (medical supplies and stock room) and ensuring all medications are labeled correctly. Performs controls on all CLIA tests, including A1C/Clintix machines, microalbumin, 10 strip glucose, and protein. This role is responsible for overseeing sterilization and vaccine tasks. May delegate daily log and vaccine duties.
Responsible for Vaccine Management including inventory, VFC contract, and ordering of vaccines.
Coordinates schedule between MAs, Providers, and collaborates heavily with the Front Desk Supervisor.
Performs other duties as assigned.
Working Environment and Physical Activities
This job is performed in a professional office environment. This role routinely uses equipment related to their specialty (radiography equipment, computers, etc), as well as standard office equipment such as phones, photocopiers, filing cabinets, etc.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.